Re : Question about Sentinel LDK C API
Dear User, Thanks for raising the concern.There is no such implementation provided with LDK APIs to meet this requirement.However, please be advised to raise this with our support team at...
View ArticleRe : Question about Sentinel LDK C API
Hi Diuming,Thank you for your participation.Best Regards,Parth
View ArticleRe : Does Sentinel EMS Service support Linux-based in the future?
Hi Diuming,Linux installation may come up in future but there are no plans for now.Thanks,Ashish
View ArticleRe : Move Busines Studio 5.12 to different PC
Hi Parth,thank you. It may not be necessary to migrate the business studio data. We are considering to restart with LDK 7.9 for new products and releases. I understand though, that older hardware keys...
View ArticleRe : Move Busines Studio 5.12 to different PC
Hi Andreas,Thank you for the reply.As if the data migration is not required, you can take reference from video tutorial series for installation and administration hands on over sentinel LDK.The video...
View ArticleSentinel LDK Licensing API was not found (400)
Hello,Being new to HASP HL keys, I acquired some HL NET10 keys as well as a master dongle (blue) and a developer dongle (yellow). I installed the Sentinel Vendor Suite 7.9. After plugging in the Master...
View ArticleRe : Sentinel LDK Licensing API was not found (400)
Hello Erik, Thanks for raising the concern. This error usually comes when LDK Java interface fails to find the LDK Licensing API library (.DLL/.so). Please put your vendor specific...
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Re : Sentinel LDK Licensing API was not found (400)
Hello Parth,Thank you for the information.When I copied the files you indicated to the JRE/bin folder, Windows reported that the files already existed... I selected to overwrite them. After that I...
View ArticleError message reporting no dongle or dongle has been tampered with...
We have been using a series of Superpro and Ultrapro dongles for a piece of software we have. Over the past month we have seen error messages stating the dongle is unstable and that they have been...
View ArticleRe : Sentinel LDK Licensing API was not found (400)
Hello Erik, Thank you for the response.The use for java applets has been deprecated by popular browsers in their releases. Hence, some changes were made in the Sentinel LDK from release v7.5 to...
View ArticleOld Parallel port Pro Key
Bought an older car wash that was built in 2004. The PC is an old system with Windows XP Pro. I would like to replace the system with a slightly newer PC/Laptop with Windows 7. Question:1) Can I use a...
View ArticleRe : Old Parallel port Pro Key
Hi Jubal,Sentinel UltraPro is a very old product. Supporting it on newer operating systems may also depend on the version of UltraPro components used in the application.We do not officially support any...
View ArticleRe : Error message reporting no dongle or dongle has been tampered with...
Hi Bradley,Thanks for writing in !Please share the following details:- Does the affected machines have same OS ? If yes, then share the complete Operating System details.- Share the screenshot of error...
View ArticleSL-Admin network licence access over Windows 10 Direct Connect
We have South African clients who recently combined all their individual Hasp HL licences into a SL-Admin network licence on a server at their head office in the Netherlands.They originally connected...
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Does IP Change in a VM Setup trigger cloning?
Hello everyone,May I please ask if changing an IP address on a VM server environment will trigger cloning? I’ve checked below...
View ArticleQuestion on hasp_read() for expired feature.
HelloI have an "Expiration Date" type feature and Read/Write Default Memory in the license.If the feature is within the expiration date, i can read/write memory asstatus = hasp_login(feature,...
View ArticleRe : Does IP Change in a VM Setup trigger cloning?
Hi Michelle,Thanks for writing in !We have already raised request CS0897417 over Gemalto Support Portal https://supportportal.gemalto.com/csm/ for your queries and are in touch with you. We will...
View ArticleRe : SL-Admin network licence access over Windows 10 Direct Connect
Hi Brett,As you have already reported this issue on the support portal, we will continue the discussion on the ticket.Regards,Ashish
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