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Re : HASP4 Key not detected running Sentinel Runtime 7.81

Hi Mark, Thanks for raising the concern.We have not observed such issues with the RTE 7.81 so far.Kindly confirm if this problem appears on more than one computer and also please share if the machine...

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Re : HASP4 Key not detected running Sentinel Runtime 7.81

Hi Parth,Thanks for getting back to me so quickly.This is the only computer we have this software installed on.   We had this issue initially on the original OS installation and then reproduced on a...

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Sentinel Protection Installer Version 7.6.9 (32-bit and 64-bit Windows)...

Hi I have installed sentinel protection on my pc. It showed that it is installed and it did not give out any error messages. I have attached screen shot photo's that shows it is installed and have a...

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Re : Sentinel Protection Installer Version 7.6.9 (32-bit and 64-bit Windows)...

here is a screen shot

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Re : Sentinel Protection Installer Version 7.6.9 (32-bit and 64-bit Windows)...

Last screen shot

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Re : Sentinel Protection Installer Version 7.6.9 (32-bit and 64-bit Windows)...

Hi Alphonso,Thanks for reaching out to Gemalto.As you may be aware that Sentinel Protection Installer is an integrated installer of the following components:Sentinel System DriverSentinel Security...

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Re : HASP4 Key not detected running Sentinel Runtime 7.81

Hi Mark, Thanks for the response.It seems that the problem might be appearing due to service corruption over the given component.Please be suggested to use the below provided command level run-time...

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How can I use a HASP HL remotely with a software on an AWS VM

Hi We are using "Squirrel" software that came with a Sentinel HASP HL USB key. We installed the software on an AWS Windows Server 2012 R2 and we're using Remote Desktop to access the Software on AWS....

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Re : How can I use a HASP HL remotely with a software on an AWS VM

Hi Hani,Using HL keys on any machine needs the device to be connected locally on the machine.USB Passthrough is currently not supported in AWS for hardware devices. Hence this is not possible for now...

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RUS licence transfer problems

Hello,I´m using the RUS program to transfer my licence from my PC to my notebook. My problem is, that the transferworks only once. From the PC to the notebook. If I want transfer it back, I got the...

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Re : RUS licence transfer problems

Hi Frank, Thanks for raising the concern.The error appearing is not as per the product behavior since we can re-host a license back to its original machine. We need your cooperation to get below...

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Sentinel SuperPro Parallel HASP to USB to Parallel for Windows 10

I'm in the process of replacing a Windows 7 PC with a Sentinel Parallel HASP token on a PC and installing this and the software onto a Windows 10 Laptop.I've purchased a USB to DB25/Parallel adapter,...

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How to automate envelope on CI build server

Hi,We are using the Sentinel HASP key and SDK 7.81, I have eventually managed to get my dll protected using envelope and I would like to automate this as part of my CI (continuous integration) process....

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Re : How to automate envelope on CI build server

Hi Nigel,it is not clear what version of "HASP Envelope" you are using.But in order to apply the "Envelope" protection, the "HASP Envelope" has to find one of the following:HASP / LDK Master keyorHASP...

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Re : Sentinel SuperPro Parallel HASP to USB to Parallel for Windows 10

Hi Michael,Here is our feedback:1. Your software use a "Parallel Rainbow Technologies Sentinel SuperPro".The drivers designed to detect this type of hardware key are the "Sentinel.sys" (x86) or...

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Re : How to automate envelope on CI build server

Thanks OlivierI'm using envelope 7.8. Can you clarify how to generate a SL license?ThanksNigel

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Re : How to automate envelope on CI build server

Hi Nigel,If you are using Sentinel LDK 7.8,  SL licenses can be generated using "Sentinel EMS" or "LDK LicGen APIs" (also available through the utility "Toolbox").But generation of a SL License, is...

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Hasp key not recognized in Windows 7 64bit

Really hoping for some help here.My scenario happened last January when the drive failed on the server PC at my establishment. The machine was replaced with a Windows 7 64bit install (formerly Windows...

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Does APPONCHIP supports .Net (C#/VB) assemblies?

i am developed application with C# and VB .net May i use App On Chip module for my .net assemblies.

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Re : Does APPONCHIP supports .Net (C#/VB) assemblies?

Dear User, Thanks for raising the concern.The requirement mentioned is not supported as of now. The app-on-chip option is available only for win32 and win64 assemblies. However, we can alternatively...

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