Hi Parth,
Thanks for getting back to me so quickly.
This is the only computer we have this software installed on. We had this issue initially on the original OS installation and then reproduced on a freshly reformatted OS installation on the same PC hardware.
Yes, the computer was working fine prior to the 7.81 installation, however the installation of 7.81 did not "cause" the problem.
More accurately, I manually disabled the old driver "C:\windows\system32\drivers\haspnt.sys (version 4.30.1.1)" because it was causing the computer to crash. After disabling the driver, the computer would stop crashing but then I would get HASP4 errors when starting the software that it couldn't find the HASP key.
Then, installing the latest 7.81 didn't seem to have any effect in helping the software find the parallel port HASP4 key. Its almost like 7.81 doesn't have the driver or software the HASP needs.
Also, the computer is running Windows 7 x86.
-Mark