Hi Alphonso,
Thanks for reaching out to Gemalto.
As you may be aware that Sentinel Protection Installer is an integrated installer of the following components:
Sentinel System Driver
Sentinel Security Runtime
Sentinel Keys Server
Sentinel Protection Server
Sentinel System Driver is a device driver required for communicating with the following hardware keys.
- Sentinel Hardware Key
- Sentinel Dual Hardware Key
- Sentinel UltraPro Key
- Sentinel SuperPro Key
- Sentinel Pro Key
Please share the following details:
- Share the type of key that you are using?
- Have you chosen Complete or Custom Installation while installing Sentinel Protection Installer?
- Using below mentioned link, you can download and install Sentinel System Driver separately. Please try to install and share the results.
Thank You,
Gaurav Bhanot