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Re : Problem accessing Sentinel EMS

Thanks for your fast answer.The service "Sentinel EMS" is not runnint (I have one called "Sentinel LDK License Manager")The service "SQL Server (EMSDATABASE)" is running.When manually launching...

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Re : Problem accessing Sentinel EMS

Trying uninstall/reinstall.Here is the log of failing installation2017-04-25 09:55:58,507 DEBUG main LocalDBConnection - ARG Database info: 127.0.0.1:17476:EMSDB2017-04-25 09:55:58,508 DEBUG main...

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Re : Problem accessing Sentinel EMS

Same error at second installation.

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Re : Problem accessing Sentinel EMS

Problem solved by technical support team.The problem was a previous JAVA installation not recognized by Sentinel EMS installer. 

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Re : Problem accessing Sentinel EMS

Hi Christophe,Thanks for sharing the information!Glad to know issue has been fixed by our Technical Support team. Feel free to reach back to us in case of any concern in future.Regards,Gemalto Support.

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Sentinel EMS, best OS

We are new to Gemalto protection solution. After reading the docs, we have some high level questions.We currently have no netwrok infrastructure and we are checking to get one.As far as I understand,...

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Re : Sentinel EMS, best OS

Hello Christophe, Thanks for raising your concern.Please help us know which EMS are you using. We have two different flavors of EMS as mentioned below:  1- Sentinel EMS Enterprise.2- Sentinel LDK-EMS,...

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Re : Sentinel EMS, best OS

We received a box labelled "Sentinel LDK"

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Re : Sentinel EMS, best OS

Hello Christophe, Thanks for the response.Sentinel LDK-EMS is supported for operating systems releases from windows 7 to windows 10 (without device guard enabled) as per the released...

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Re : Sentinel EMS, best OS

Do any "Windows Server" versions would be better for security purpose  ?We are used to Linux servers.We already contacted the technical support, but no answer since monday :(

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Re : Sentinel EMS, best OS

Hello Christophe, Thanks for the reply.The supported versions for windows servers are Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Server 2008 R2 SP1, Windows Server 2012 R2.However, the...

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How to attach a usb master key on windows xp(virtualbox)

Master,I bought a starter kit and now I want to attach master key on windows xp.**The widnows xp was installed on virtualbox 5.1.22(host: Mac 10.12.4)**I encountered a problem.widdows xp cannot attach...

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Re : How to attach a usb master key on windows xp(virtualbox)

Hello Diuming,Thanks for the query.Keeping in notice that Windows XP operating system has been declared end of support by Microsoft.However, this particular issue seems to be related to connecting any...

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Re : How to attach a usb master key on windows xp(virtualbox)

Hi Master,Yes. I can attach protection key on guest windows xp(virtualbox).take a look attached images, pleasethanks

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Re : How to attach a usb master key on windows xp(virtualbox)

Hi Master,update:Only the protection key was configured as driverless that can attach to guest windows xp.thanks for helping me

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Re : How to attach a usb master key on windows xp(virtualbox)

Hello Diuming, Thanks for the response.We recommend to kindly get in touch with our support team at technical.support@gemalto.com for detailed investigation on the concern.Regards,Parth

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Re : Is there a 64-bit delphi static object for LDK sentinel 7.1 API?

Dear Peter, Dear customers,We have now fully integrated the generation of the "vendorised" Sentinel LDK Delphi Static Libraries (32 & 64 bit) into our Gemalto Servers. Please use the “Sentinel LDK...

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Is it possible upgrade protection key and master key to driverless?

Hi Master,I have some questions about Sentinel HASP.Q1)Is it possible to upgrade protection key and master key to driverless?Q2)Do you provide some tools to do this action except Sentinel EMS?thanks 

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Re : Is it possible upgrade protection key and master key to driverless?

Hello Diuming, Thanks for the query.Please find the answers below on the raised points.Q1)Is it possible to upgrade protection key and master key to driverless?Ans : Yes, the protection keys can be...

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sentinel HL key driver problem

Hi I am facing problem on my dongle, it was working perfectly on TEMS 16  but suddenly stopped working, when I insert it the driver failed to installed, I try the following: 1.       Download the...

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