sentinel HL key driver problem

Hi

I am facing problem on my dongle, it was working perfectly on TEMS 16  but suddenly stopped working, when I insert it the driver failed to installed, I try the following:

1.       Download the latest driver version (Sentinel_LDK_Run-time_setup)

2.       Install latest USB drivers

3.       Install fresh copy of windows

4.       Try another laptop

5.       Update the driver from windows update

But still the driver failed to install, note that the red light is stable not blinking

Check below photos please: