Thanks for your fast answer.
The service "Sentinel EMS" is not runnint (I have one called "Sentinel LDK License Manager")
The service "SQL Server (EMSDATABASE)" is running.
When manually launching "ems-startservice.bat" go no error
d:\Program Files (x86)\Gemalto\Sentinel EMS>ems-startservice.bat
stopping Sentinel EMS Service....
starting Sentinel EMS Service....