Re : Imaged computer lab no longer talks to license server
The license and key reside on a separate computer in a secure location (our server room). The Lab computers should all be identical and point to the machine FQDN in the server closet for their license....
View ArticleRe : Activation failed (5030) Could not generate the license because Nothing...
Thanks Anubhav, that was the problem.
View ArticleRe : Activation failed (5030) Could not generate the license because Nothing...
Hi Sergio,Thank you for response.Good to know that the issue is resolved now. Please contact us whenever you have any issue/query.Regards,Anubhav
View ArticleRe : Imaged computer lab no longer talks to license server
Hello Melinda, Thanks for the response.The issue seems to be related with the identical parameters in the cloned machines which may be conflicting with communication with the license server.We...
View ArticleQuartz Report Scheduler not running
Dear Support TeamI am trying to schedule reports from "Scheduled Reports","Reports" in the EMS Menu without sucess. However I can sent the scheduled reports manually to email via the "Run Now" action....
View ArticleRe : HASP vs Sentinel Desktop 12
Hi Giordix,Thanks for sharing the information!In case if other dongles are also giving us the same issue, we might need to do some investigation on the same.Kindly write us on...
View ArticleRe : Quartz Report Scheduler not running
Hi Irvin,Hope you are keeping well.Kindly write us on "Technical.support@gemalto.com" with the details, so that we can work on the issue further. Regards,Anubhav
View ArticleError SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL licence...
Hello,I am trying to build a C/C++ program that will create licences for new HASP keys using the Sentinel LDK API.I have prepared the code following the samples and I believe that it should work as...
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Kostas, Thanks for raising the concern.It seems like the counts in the sentinel master key required for license generation has been consumed.However to make sure, kindly share these below...
View ArticleLISP & ACCESS FILES PROTECTION
Hi. I would like to protect some of the autolisp files (*.lsp) and microsoft access (*.accde). I have Sentinel LDK starter kit. I would like to add files using envelope  but, the file extensions are...
View ArticleRe : LISP & ACCESS FILES PROTECTION
Hi Okan,Hope you are keeping well.Envelope by default accept .exe, .dll and .jar extension.Kindly write us on "Technical.support@gemalto.com" with the details, so that we can work on your query...
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Re : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Thank you for your prompt reply!I was not aware that there is a finite number of licence generations. What would be the remedy for this?Details follow, as requested:1. I am trying to create an HL...
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.Net WPF Application does not run after Envelope
I have some .Net Windows Presentation Foundation WPF applications to envelope.Once I envelope the application it is not running anymore.The error is DispatcherUnhandledException.I tested that the...
View ArticleRe : .Net WPF Application does not run after Envelope
Hi,Thanks for raising the concern.For the mentioned issue, we need to analyze the application at our end. Therefore, it would be great if you can contact us over support.Please send an Email to...
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Kostas, Thanks for sharing the screenshot.However, this doesn't appears to be from "Sentinel Master Key" dongle and instead it appears to be "HASP HL" license dongle.To clear this confusion,...
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Re : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Parth,I was not aware that such keys had an expiration date. I will be talking with a Gemalto representative, if needed.I attach the "Sentinel Keys" screenshot. The key is the one before the last...
View ArticleIdentifying Unknown Keys
I have two hardware keys that are used to license unknown pieces of software. One is an older Aladdin HASP HL USB key, and the other is a green Sentinel SafeNet key not much larger than a USB port....
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Hello Kostas, Thanks for the update.From the shared screenshot and the detail provided, it appears like the HASP master is blank and doesn't contain the features required for operations.Any master key...
View ArticleRe : Identifying Unknown Keys
Hi Kyle,Thanks for your query.Please be informed that there is not much vendor information which you can get through HL keys without their serial numbers. Kindly share the color/type of older HASP HL...
View ArticleRe : Error SNTL_LG_MASTER_FEATURE_NOT_FOUND when creating a new HASP HL...
Dear Parth,Thank you for your reply.I have contacted a Gemalto representative and we will be moving this forward together.Thank you very much for your assistance, the thread could be concluded now.Best...
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