Re : Imaged computer lab no longer talks to license server

Hello Melinda,

Thanks for the response.

The issue seems to be related with the identical parameters in the cloned machines which may be conflicting with communication with the license server.

We recommend you to kindly open a support incident for this concern by writing us at technical.support@gemalto.com for further levels of investigation.

Also, please mention what parameters you have changed in the cloned machines in-order to "rename it for being unique" (like machine hostname etc ).

This should be helpful to determine the root cause behind the behavior.

Best regards,

Parth Kaushik