Hello Kostas,
Thanks for the update.
From the shared screenshot and the detail provided, it appears like the HASP master is blank and doesn't contain the features required for operations.
Any master key comes with certain features according with modules required for the customer's operation.
Kindly mention to gemalto representative that you require to program the dongle with the features.
Please share if we can conclude the thread.
Best regards,
Parth Kaushik
Thanks for the update.
From the shared screenshot and the detail provided, it appears like the HASP master is blank and doesn't contain the features required for operations.
Any master key comes with certain features according with modules required for the customer's operation.
Kindly mention to gemalto representative that you require to program the dongle with the features.
Please share if we can conclude the thread.
Best regards,
Parth Kaushik