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Re : Safenet - Sentinal, running on bootcamp/virtual windows

Hi Andy, Hope you are doing good. Please confirm the product being used to proceed further. Thanks, Heena

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When Implementing the Licensing API How to Identify that a VM has been copied...

Hello, I'm currently working with the Licensing API (Java) and need help trying to figure out how to identify if a Virtual Machine has been copied to a new Host hardware. After a successful login to...

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Re : Visual Studio 2015 build of spromeps.lib

Dear Gianluca, Yes, we are aware that the SuperPro static compiled with /MD flag is still not working within VS2015 projects. There is still an issue with the new Microsoft's...

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Re : Missing RNBOspro* symbols on Mac

Hi Jeff, Our RMS libraries for Windows and Linux do include SuperPro API calls definitions, because we support locking with ComputerID keys on these system. (ComputerID key being based on SuperPro...

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Re : Safenet - Sentinal, running on bootcamp/virtual windows

Hi Heena, im good thanks, hope you are too When you say product, im not sure exactly to what you refer to, so i will list everything i am aware of. - Computer being used is a Macbook Pro (2015)  - The...

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Error while installing haspdinst.exe (Status Code 52 5 726 32)

Hi, our customer has uninstalled the driver hasp with administrative right with the following line: haspdinst.exe -purge -fr -kp and the uninstallation process was completed successfully. Then he has...

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Re : Error while installing haspdinst.exe (Status Code 52 5 726 32)

Hi,   Hope you are doing good.   For the mentioned issue, please follow the below steps one by one and try to install the drivers again:   1. Please use the Sentinel HASP Runtime Environment Removal...

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Re : Error while installing haspdinst.exe (Status Code 52 5 726 32)

Thank you Heena, After step 3 the runtime installed  successfully . All the best, Marco

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Re : Safenet - Sentinal, running on bootcamp/virtual windows

Hi Andy, Thanks for the information provided. We would like to inform that boot camp on Mac is never tested at our end and hence not an officially supported environment. Though, you can check its...

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Re : Error while installing haspdinst.exe (Status Code 52 5 726 32)

Hi Marco,  Good to know that the issue is resolved. Please feel free to get back to us in case of any query. Thanks, Heena

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Envelope creation - Error 31 Feature not found

Hello All, I am trying to protect an .exe file and am getting error 31 : feature not found  - on clicking on protect. I have created the product and feature in EMS. Can anyone please help me resolve...

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Re : Envelope creation - Error 31 Feature not found

Dear Customer,   We would like to inform that in order to protect the application through LDK envelope, you would need to fulfill any of the below conditions.   Sentinel Master key is connected locally...

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Re : When Implementing the Licensing API How to Identify that a VM has been...

Hi,   Hope you are doing good.   For the mentioned query, in case the VM is copied to another host then instead of feature the key will be disabled (as it will be cloned).   Therefore, you need to use...

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Re : Envelope creation - Error 31 Feature not found

Hello Gaurav, Thanks for the solution. It is working now. Regards, Vaibhav

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Re : Missing RNBOspro* symbols on Mac

Thank you. That is exactly what I needed to know. I have SuperPro support compiling and linking on Mac now.

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Hasp License Manager not releasing licenses

Hello there, We've had a few clients get in touch with us about licenses not being released by the HASP LM (which we've also observed using the Aladdin Monitor). I read a thread from a couple of years...

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Re : Hasp License Manager not releasing licenses

Hi Jesse, Hope you are keeping well. I am looking your query and as per my understanding, you are using Hasp4 license manager. If I am correct then I would inform you, Hasp4 is out of development...

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HASP HL 2.16 drivers removed from OS X 10.11.2?

Hi. I have been running PosterJet 7.5 software that requires the use of a dongle - HASP HL 2.16 (Aladdin Knowledge Systems). I have been running this on a mac via Parallels Desktop and Windows XP for...

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HASP key and network HASP key batteries

Hi, I have one HASP key and two network HASP keys for 7 CaptionMaker licenses we have. The HASP key is 4 years old and one of the network HASP keys is almost 3 years old. We use them on a daily basis...

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Re : HASP key and network HASP key batteries

Dear Customer,   As we are not aware of the license terms used in your application. Hence, we would not be able to specify if the exhaustion of HASP key's battery can affect the application. However,...

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