Re : Safenet - Sentinal, running on bootcamp/virtual windows
Hi Andy, Hope you are doing good. Please confirm the product being used to proceed further. Thanks, Heena
View ArticleWhen Implementing the Licensing API How to Identify that a VM has been copied...
Hello, I'm currently working with the Licensing API (Java) and need help trying to figure out how to identify if a Virtual Machine has been copied to a new Host hardware. After a successful login to...
View ArticleRe : Visual Studio 2015 build of spromeps.lib
Dear Gianluca, Yes, we are aware that the SuperPro static compiled with /MD flag is still not working within VS2015 projects. There is still an issue with the new Microsoft's...
View ArticleRe : Missing RNBOspro* symbols on Mac
Hi Jeff, Our RMS libraries for Windows and Linux do include SuperPro API calls definitions, because we support locking with ComputerID keys on these system. (ComputerID key being based on SuperPro...
View ArticleRe : Safenet - Sentinal, running on bootcamp/virtual windows
Hi Heena, im good thanks, hope you are too When you say product, im not sure exactly to what you refer to, so i will list everything i am aware of. - Computer being used is a Macbook Pro (2015) - The...
View ArticleError while installing haspdinst.exe (Status Code 52 5 726 32)
Hi, our customer has uninstalled the driver hasp with administrative right with the following line: haspdinst.exe -purge -fr -kp and the uninstallation process was completed successfully. Then he has...
View ArticleRe : Error while installing haspdinst.exe (Status Code 52 5 726 32)
Hi, Hope you are doing good. For the mentioned issue, please follow the below steps one by one and try to install the drivers again: 1. Please use the Sentinel HASP Runtime Environment Removal...
View ArticleRe : Error while installing haspdinst.exe (Status Code 52 5 726 32)
Thank you Heena, After step 3 the runtime installed successfully . All the best, Marco
View ArticleRe : Safenet - Sentinal, running on bootcamp/virtual windows
Hi Andy, Thanks for the information provided. We would like to inform that boot camp on Mac is never tested at our end and hence not an officially supported environment. Though, you can check its...
View ArticleRe : Error while installing haspdinst.exe (Status Code 52 5 726 32)
Hi Marco, Good to know that the issue is resolved. Please feel free to get back to us in case of any query. Thanks, Heena
View ArticleEnvelope creation - Error 31 Feature not found
Hello All, I am trying to protect an .exe file and am getting error 31 : feature not found - on clicking on protect. I have created the product and feature in EMS. Can anyone please help me resolve...
View ArticleRe : Envelope creation - Error 31 Feature not found
Dear Customer, We would like to inform that in order to protect the application through LDK envelope, you would need to fulfill any of the below conditions. Sentinel Master key is connected locally...
View ArticleRe : When Implementing the Licensing API How to Identify that a VM has been...
Hi, Hope you are doing good. For the mentioned query, in case the VM is copied to another host then instead of feature the key will be disabled (as it will be cloned). Therefore, you need to use...
View ArticleRe : Envelope creation - Error 31 Feature not found
Hello Gaurav, Thanks for the solution. It is working now. Regards, Vaibhav
View ArticleRe : Missing RNBOspro* symbols on Mac
Thank you. That is exactly what I needed to know. I have SuperPro support compiling and linking on Mac now.
View ArticleHasp License Manager not releasing licenses
Hello there, We've had a few clients get in touch with us about licenses not being released by the HASP LM (which we've also observed using the Aladdin Monitor). I read a thread from a couple of years...
View ArticleRe : Hasp License Manager not releasing licenses
Hi Jesse, Hope you are keeping well. I am looking your query and as per my understanding, you are using Hasp4 license manager. If I am correct then I would inform you, Hasp4 is out of development...
View ArticleHASP HL 2.16 drivers removed from OS X 10.11.2?
Hi. I have been running PosterJet 7.5 software that requires the use of a dongle - HASP HL 2.16 (Aladdin Knowledge Systems). I have been running this on a mac via Parallels Desktop and Windows XP for...
View ArticleHASP key and network HASP key batteries
Hi, I have one HASP key and two network HASP keys for 7 CaptionMaker licenses we have. The HASP key is 4 years old and one of the network HASP keys is almost 3 years old. We use them on a daily basis...
View ArticleRe : HASP key and network HASP key batteries
Dear Customer, As we are not aware of the license terms used in your application. Hence, we would not be able to specify if the exhaustion of HASP key's battery can affect the application. However,...
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