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Re : Envelope creation - Error 31 Feature not found

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Dear Customer,

 

We would like to inform that in order to protect the application through LDK envelope, you would need to fulfill any of the below conditions.

 

  1. Sentinel Master key is connected locally on the machine.
  2. A developer key is connected.
  3. HL or SL license is available locally.

 

As per the screenshot, it seems that the license with required feature id is not available which could happen in case none of the above conditions is fulfilled.

 

Please connect the master key or developer key and try to protect the application.

In case the master key or developer key is not available, please ensure that a local license with required feature id is available on the machine (feature id 7 in this case)

 

To check the licenses available on the machine, please open the Admin Control Center( http://localhost:1947/ )

 

Thank you,

Gaurav Bhanot

SafeNet Client Services

SafeNet, Inc

www.safenet-inc.com


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