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Re : HASP driver not working after updating to Windows 10 (1809)

We did test the same Windows feature update sequence but with the driver version downloaded from your link and this time there was no issue. So we will take care of updating the driver version packaged...

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Get API release notest

I am using some old HASP APIs (the dlls being used are haspms32.dll v8.0.1 and hinstd.dll v4.95). Can anyone provide me the API documentation and the release notes for these dlls/apis.

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Re : HASP driver not working after updating to Windows 10 (1809)

Dear User, Thank you for the response.We are glad to know if the suggestion helped.Best Regards,Parth Kaushik

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Re : Get API release notes

Hi Subash, Thanks for raising the concern.The version of mentioned for the API seems to be quite old. Hence, we suggest you to reach our technical support team for detailed discussion over the...

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shk command line utility not working on windows 10

Everything was working on Windows 8.1. After migrating to windows 10 on a new PC  Toolkit and and command-line stoped protecting my application.toolkit is still able to program keys. old pc with win 8...

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Re : shk command line utility not working on windows 10

Dear Customer,Thanks for reaching out to us !Kindly share the following details:- Share the version of SHK toolkit that you are using?- Share the error message that you are facing while protecting your...

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Hasplms crashes during installation, 1168 1053 1

Hello, I am installing on a Win10 system ver 1803.A crash dump of hasplms.exe is showing an exception code of 0xC00001A5.The installation fails with this error message, from the aksdrvsetup.log from...

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problems installing a software from a USB

hello, I'm unable to install a Princeton Instruments software from a USB.My windows 10 computer is probably missing a driver to view the USB device. I found a similar problem...

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windows reinstall

Hello.I have a computer with Windows operating system.Sentinel SL key is installed on this computer.I want to format the hard drive of this computer and reinstall Windows operating system on...

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Sentinel LDK Protection System - Internal Error 0x7101 occured

Namaste:We've been using a Sentinel HASP for Bioexplorer (http://www.cyberevolution.com/) for many years now.   However, we've been deluged with intermittent errors that look like thisI have done...

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Re : Sentinel LDK Protection System - Internal Error 0x7101 occured

Hi Santo,We would need some details from your application vendor side about the LDK implementation done in his application for investigating about this issue.Please drop us an email at...

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Re : Hasplms crashes during installation, 1168 1053 1

Hi Chris, Thanks for sharing the concern.From the provided logs, it appears that you are using an old version of Sentinel run-time driver which might be incompatible with the Win10 system ver 1803...

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Re : windows reinstall

Dear User, Thanks for raising the concern.The hardware parameters of machine would change in the given scenario. Hence, we can apply the same license v2c again on the machine and it should work.However...

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Re : windows reinstall

Parth, thank you for your answer!Sorry, but did you want to write "The hardware parameters of machine would not change in the given scenario."?

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Re : problems installing a software from a USB

Hi Shira,Thanks for reaching out to us.Could you please re-share the USB image as it does not seem to be uploaded properly?Please try to install the Sentinel HASP/LDK 7.91 GUI drivers from below link...

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Re : windows reinstall

Hi Marii, Thanks for the reply.Yes, please accept the correction in the last update. Kindly keep us posted if there are any further concerns or queries.Best Regards,Parth Kaushik

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Re : Sentinel LDK Protection System - Internal Error 0x7101 occured

I have exactly the same problem with Bioexplorer. Has there been a solution already? Thanks!

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Re : The software Bioexplorer has worked so far, and currently does not work...

Has this issue been solved? I have exactly the same problem. Thanks for your answer!

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Re : The software Bioexplorer has worked so far, and currently does not work...

Hi Harry,Thanks for writing in !Could you please get in touch with us through your vendor via Gemalto Customer Support Portal (https://supportportal.gemalto.com/csm/) or drop us an email at...

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Re : Sentinel LDK Protection System - Internal Error 0x7101 occured

Hi Harry,We have an open ticket for "Bioexplorer" application with the same error.The issue is still under investigation.Regards,Ashish

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