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SuperPro doesn't work with our software

Hi,we are using superpro since many years. We still link our program (Windows mfc) to a spromeps.lib from 1995.Until now that worked. We used  driver 7.6.6 With driver 7.6.9  RNBOsproInitialize()...

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Re : Error when starting the Sentinel License Manager service

Thanks for the help, tried your advice. But they did not help, what else can you do?

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Re : SuperPro doesn't work with our software

Hi Dieter,Thanks for writing in !This would require detailed investigation. Please get in touch with us through Support Portal https://supportportal.gemalto.com/csm/ or mark an email to...

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Re : Error when starting the Sentinel License Manager service

Dear User, Thank you for replying.It seems that a detailed level investigation is needed in your environment as the generic were not helpful. For this, you should reach our support  team to work on...

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Migration from Sentinel BSS 5.11 to Sentinel EMS 7.8 errors

I'm trying to migrate from BSS 5.11 to EMS 7.8, but the Migration tools fails. I'm getting the following output:Preparing source database for migration.Calculating migration data...Migrating...

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Re : Migration from Sentinel BSS 5.11 to Sentinel EMS 7.8 errors

Hi Mike, Thanks for raising the concern.As mentioned in the screenshots, there is some duplicate data in the database instances that lead to the error.  Please be suggested to share this problem with...

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Developer key works with spromeps.lib 5.39 but not 7.1.0

HelloWe have been using spromeps.lib 5.39 with SentinelProtectionInstaller_7.4.0.exe for a long time without problems, but now we need to build a 64 bit version of our product. I found a version 7.1.0...

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Re : Developer key works with spromeps.lib 5.39 but not 7.1.0

The problem was that with version 7.1.0 of the library you need to call RNBOsproSetContactServer before calling RNBOsproFindFirstUnit. When I did this, I got SP_VERSION_NOT_SUPPORTED. I then updated...

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Re : Developer key works with spromeps.lib 5.39 but not 7.1.0

Hi Patrick,Good to know that the issue is resolved for you.Version 7.4.0 is quite a old version of driver which may not be supported with newer version of dll.Please get back if there are any other...

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HASP envelope application does not start

I've got a new software product that runs on a kiosk. The OS is Windows 10 x64 (build 1607, 2016 Enterprise LTSB). I have installed the LDK runtime but the enveloped application does not start...

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Re : HASP envelope application does not start

Hi George,This would require detailed investigation. Please get in touch with us through Support Portal https://supportportal.gemalto.com/csm/ or mark an email to...

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Re : Visual Basic 6.0 sample code for using the Sentinel hl Dongle?

Thanks to you, it's going well.One more thing.Is there any way I can change to a different name instead of the 0000 (vendor ID) of hasp_windows_00000.dll?For example, hasp_windows_happy.dll

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Re : SuperPro doesn't work with our software

Thank you,with new libs it works also with new drivers.But I can't read old parallel-port-dongles. With the old version, that worked.Is it possible to do that ?in spromeps.h is something like:#define...

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Re : Visual Basic 6.0 sample code for using the Sentinel hl Dongle?

Hi Junghun,No, we cannot rename the DLL file. The application looks for the vendor id in DLL file name corresponding to the vendor code string used in code.Please note that there should be no security...

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Re : SuperPro doesn't work with our software

Its good to know that your program works fine with new libs and latest sentinel system drivers 7.6.0.Please note that the mentioned content of spromeps.h are key type constants.In order to use parallel...

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Problems with envelope

Hi,When we envelope a dll's and enable core isolation in windows 10, loading the dll is very slow (+-30seconds).How do we solve this? Or is there a new version that solves this problem.-->...

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Re : Problems with envelope

Hi Jonas,Please share the version of HASP/LDK Envelope and API's used along with the version of HASP/LDK runtime installed on the machine.ROP Exploit Prevention feature is a part of some Anti Virus...

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Re : Problems with envelope

Hi Ashish,We envelop and use the API's to protect our application.The ROP problem appears when using the API (checking the license), once 'hasp_windows_96490.dll' is loaded, the application is...

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Re : Problems with envelope

Hi Jonas,This would need detailed investigation.Please create a ticket on our Customer Portal.If you are not registered on the portal then please drop an email to CRMProd@gemalto.com mentioning your...

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Apponchip does not detect some export(s)

I'm currently evaluating AppOnChip feature using the demo code.Envelope 7.8 is installed and my application is 64 bit.Our map file is very large (a legacy application with lots of features in 25+ years...

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