Quantcast
Channel: Gemalto Sentinel Customer Discussions
Browsing all 1619 articles
Browse latest View live

Re : VPN Configuration

Thank you for your reply, but the link you sent gives me this error "Knowledge record not found" and I am not able to locate the article. Thanks

View Article


Too many error messages printed in log file ERR_PROCESS_NEW_CLIENT_FAILED...

Hi:  dear, i found this issue on machine, there're so many error logs printed, i don't know why. Please help me to check it, and send me some infomation about this error messages or give me some...

View Article


Re : VPN Configuration

Hi Dauphineo,Using RMS over VPN may need some configurations in VPN/Network settings related to Packet Size and MTU values.Details about the process and the required values can be found on the...

View Article

Re : Yellow developer dongle 'changed' into a master key, no enveloping possible

We’re using Envelope 7.5 for our products as we need to support Windows XP. With the developer key in question, enveloping fails with an “invalid deallocation” message. I tried the bounce demo...

View Article

Re : Too many error messages printed in log file...

Hi,Thanks for reaching out to Gemalto.We would like to inform that your email stating this concern has already been received and service request CS0850413 is raised for the same.We will continue our...

View Article


Re : Yellow developer dongle 'changed' into a master key, no enveloping possible

Hello Edgar,Thanks for the response.We no longer support windows XP with our products as the support for the mentioned operating system has been deprecated by Microsoft. You have mentioned that the key...

View Article

Re : Yellow developer dongle 'changed' into a master key, no enveloping possible

>>We no longer support windows XP We are not using Window XP as our build environment, but some of our customers are still using Windows XP. That is the reason we can't upgrade to the latest...

View Article

Re : Yellow developer dongle 'changed' into a master key, no enveloping possible

Hi Edgar, Thanks for the reply.We value your concerns regarding the developer key. It would require to examine the key to investigate the appearing behavior.Please be suggested to reach our technical...

View Article


HASP_NO_VLIB

Hi,I had installed aksusbd-7.80.1  on my Linux serverThe aksusbd-7.80.1.tar file was downloaded from the EMS server (Developer-->ER Installer)When i'm trying to attached V2C from from the Admin...

View Article


Re : HASP_NO_VLIB

Hi Yosef,Installing the runtime tar file should copy the vlib files (both 32 and 64bit) in "/var/hasplm/update".Placing the file in "hasplm" would not help.Please try reinstalling the package from tar...

View Article

Re : Visual Basic 6.0 sample code for using the Sentinel hl Dongle?

Oh, thank you for your answer.dll file exists but no sample code.Where can I find the sample code?

View Article

Sentinel HL Time Key not found

Hi,I have a Sentinel HL Time Key and I am trying to use the API call hasp_login() with the default feature ID and the demo vendor code that I got on installing the run time environment. I am able to...

View Article

Re : Visual Basic 6.0 sample code for using the Sentinel hl Dongle?

Hi Junghun,This COM dll is a part of our legacy package from old versions of HASP. As there is no official support with LDK, we do not have any samples included in the package for VB6. You can refer to...

View Article


Re : Sentinel HL Time Key not found

Hi Rohinee,Please note that you would require to use your Non-Demoma vendor code in order to use your vendor specific Key.To download your Batch code specific xxxxx.hvc file (where xxxxx is Batch...

View Article

Re : Sentinel HL Time Key not found

Hi Gaurav,Thanks for the quick response! I do not have a Master Key as our organization has never used one in the past. Is this something that has been introduced in the recent past? The key that I am...

View Article


Re : Sentinel HL Time Key not found

Yes, its part of Sentinel LDK. Please share if you are using a Sentinel developer key. For further investigation, kindly send an email to technical.support@gemalto.com or get in touch with us through...

View Article

Re : Sentinel HL Time Key not found

Yes, I believe this is a developer key. Are the steps any different to get this working?

View Article


Re : Sentinel HL Time Key not found

Hi Rohinee,Thanks for the confirmation.You can follow the same steps with developer key as well.Please run master wizard with the developer key using the steps shared by Gaurav.This should give you...

View Article

Re : Sentinel HL Time Key not found

But the master wizard does not open when my key is inserted. It complains about not finding a valid master key!

View Article

Re : HASP_NO_VLIB

Hi Ashish,Thanks you for your replayon /var/hasplm/update i have the two files:haspvlib_94011.so haspvlib_x86_64_94011.sowhen i'm trying to attached V2C from from the Admin Control Center the...

View Article
Browsing all 1619 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>