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Channel: Gemalto Sentinel Customer Discussions
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Re : BSOD when install Sentinel LDK SDK

Hello Jerome,   Thanks for raising the concern.   Please be informed that the given issue is known to us and it has been fixed in the latest LDK runtime release.   Kindly use the below link to...

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Re : BSOD when install Sentinel LDK SDK

It's working with your solution!Thank you for your quick answer!Jerome

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Re : BSOD when install Sentinel LDK SDK

Hello Jerome.Thanks for the response.We are glad to know if the provided workaround helped.Have a nice day ahead.Regards,Parth

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Re : SafeNet USB SuperPro/UltraPro problem on Windows Server 2012 VM

Thanks very much Heena.So if I understand correctly what you're saying, the option to enable/disable application execution on terminal clients is available to the developer of the software (the...

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Re : SafeNet USB SuperPro/UltraPro problem on Windows Server 2012 VM

Hi Mark,Yes, you are correct.Thanks,Heena

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HASP vs Sentinel Desktop 12

Hi,I have a problem with Sentinel- Hardlock dongle key on Parallels Desktop 12.Paralleles detects the dongle key in the devices list but when I restart the Window VM the dongle is not connect...

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Re : HASP vs Sentinel Desktop 12

Hi Giordix,   Thanks for sharing the concern !   Just to inform you, Hardlock is already End of Support\Development and also it is not tested on the environment in use.   To troubleshoot the issue, you...

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Re : HASP vs Sentinel Desktop 12

Hi, thanks for your answer.As I write, I have tried the last version of the driver, the 7.53 and nothing changed.It's not a problem about the specific Hardlock Dongle Key, but I have the same issue...

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Re : HASP LDK - Same "Sentinel LM ID" on 2 pc's: HASP HL Nettime 50 not seen...

Thy, it works.

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Sentinel Protection Installer 7.6.5

How/where can I download older versions of Sentinel Protection Installer. I'm specifically looking for version 7.6.5.Thanks in advance :)

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Re : Sentinel Protection Installer 7.6.5

Hi Mark,Hope you are keeping well.Our latest SuperPro driver version is 7.6.8 "https://sentinelcustomer.gemalto.com/DownloadNotice.aspx?dID=8589948219".We do not have any repository for old driver and...

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Re : Sentinel Protection Installer 7.6.5

Hi Anubhav,Thanks for that, but I specifically need version 7.6.5.The software vendor tells me they've had issues with some of the later versions and tells me I need version 7.6.5. I'm preparing for an...

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Re : HASP LDK - Same "Sentinel LM ID" on 2 pc's: HASP HL Nettime 50 not seen...

Hi Hans,Thank you for reply.Good to see that issue is resolved now.Regards,Anubhav

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Re : Sentinel Protection Installer 7.6.5

Hi Mark,In this case, please download SuperPro driver version 7.6.5 from " http://www.rainbow.com.my/support.php?id=1 "Regards,Anubhav  

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Re : Sentinel Protection Installer 7.6.5

Perfect. Thanks Anubhav!

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Error when starting the Sentinel license manager service

Hi, I cannot install a HASP driver installation because the sentinel run-runtime enviroment shows me this error during installation, this is a windows application and Im running it on ubuntu with wine....

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Re : Error when starting the Sentinel license manager service

Hello Nelson,   Thanks for raising the concern.   Please be informed that we can’t install the Sentinel RTE for windows over the Linux environment using wine application.   Hence, kindly use the link...

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Re : Sentinel Protection Installer 7.6.5

Hi Mark,Thank you for reply.Good to know that issue is resolved now.Regards,Anubhav

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Re : Error when starting the Sentinel license manager service

Hi again,It was possible to install the sentinel applications, but unfortunately I couldnt run the application I wanted to run, I hoped it was for the sentinel package but it wasnt like that. I think...

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Re : Error when starting the Sentinel license manager service

Hello Nelson,   Thanks for the response.   However, if you believe this issue requires further levels of investigation from our side then please feel free to write us at support@safenet-inc.com ....

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