Re : HASP vs Sentinel Desktop 12

Hi Giordix,

Thanks for sharing the concern !

Just to inform you, Hardlock is already End of Support\Development and also it is not tested on the environment in use.

To troubleshoot the issue, you may try installing our latest Hasp drivers from the below link:

Link: https://sentinelcustomer.gemalto.com/DownloadNotice.aspx?dID=8589947119

You may also test if the issue we are facing happens with only Hardlock keys or any other USB devices? Also try using the Hardlock key on a physical machine and check if it works fine there or not?

Hope these steps helps.

Regards,

Gemalto Support