Re : Using Envelope for protection Visual FoxPro program
Hello Alexander, Thanks for the update.Please check and let us know if any problem occurs in execution of protected application.Regards,Parth
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Mr Steele,Hope you are doing well!As per the concern you shared there are few things which we need to know\test before starting the troubleshooting process.1. As you said one of the Servers work as...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,Thanks for getting back to me,The primary and secondary servers always start in standalone mode and the tertiary always starts in redundant mode after a Windows reboot.The lsrvrlf files are...
View ArticleRe : Problem with releasing module licenses on network dongle
Thanks for your response.We have been looking into developing something on our side for this - can you tell me if there is a recommended way of doing this.We would need to know from the dongle which...
View ArticleRe : Problem with releasing module licenses on network dongle
Hi,For further assistance kindly send an Email to support@safenet-inc.com.We would be happy to assist you.Thanks,Heena
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,There is a catch in the process in which redundant servers should be managed. Looks like the concern we are getting is because of the order in which we are restarting the RMS Servers (not...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,Are you saying that the RMS redundant server functionality will only work if the servers are started up in a specific order ?How can that considered to be a reasonable redundant server...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,This is the part of the process we follow while setting up the Redundant server's. Yes Sentinel RMS Server's may go down in any order in future. But to setup the Redundant server this is the...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,When you say "setting up the Redundant server's" are you referring to the initial installation of the license file from scratch or are you referring to the process of starting licenses...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ashish,There is a far more serious consequence of this behaviour that has just occurred to me: if server#1 in a three-redundant server setup fails then it will not be possible to run with server#2...
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,Yes I meant to say when we are setting up the Redundant server which refers to the initial installation of the license file.Regards,Ashish Kumar
View ArticleRe : RMS 8.6.1 servers start in standalone mode when configured with...
Hi Ian,To discuss more on the concern or to troubleshoot the same further, Kindly send us the details on: "support@safenet-inc.com". So that we can investigate bit more on the same.Regards,Ashish kumar
View ArticleTrialware key
Hi,We plan to use your trialware capability. We would like to know what happens to the software keys when the user converts from a trialware license to a fully enabled version. Is the trialware key...
View Articlelinuxenv with Ubuntu 16.04LTS - linuxenv: fatal E0001: internal error (hint...
We have an application that when compiled under Ubuntu 14.04.3 LTS can be enveloped just fine with the linuxenv tool. Compiled under Ubuntu 16.04LTS, the same application fails to be enveloped and...
View ArticleRe : Trialware key
Hello, Hope you are doing well. Please be informed that both provisional (trialware) and activated software license keys will remain in the client computer and that will also appear on Admin...
View ArticleRe : linuxenv with Ubuntu 16.04LTS - linuxenv: fatal E0001: internal error...
Hi Kevin,Hope you are keeping well.Please note that the Sentinel LDK 7.4 is not officially tested over Ubuntu 16.04 LTS. However, the same behavior has already been reported to our RnD Team.As per the...
View ArticleRe : Trialware key
Hi,Thanks for your answer. Another question related to that: right now, when we fully activate a customer, we ask them to send a footprint using RUS and selecting the "installation of new protection...
View ArticleRe : Trialware key
Hello Louis, Thanks for the update.The option of "installation of new protection key" will appear in RUS tool even if the provisional license is present.It would only get disabled when an activated SL...
View ArticleRe : Reset cloned licence
FQDN being a combination of the hostname and the domain name.The CMD command to retrieve it is : echo %COMPUTERNAME%.%USERDNSDOMAIN%Regards,Olivier
View ArticleRe : Trialware key
Thanks again.Let say a customer installs the trialware that gets expired after a couple of weeks, and we then release a new version of that same software, but of course, we would like them to try it...
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