Re : Trialware key
Hello Louis, Ā Thanks for your query. Ā Yes, we can again create and deploy a new provisional license for the new version of the software on the same machine. Ā We can also create a modification...
View ArticleAladdin HASP Driver Installation Issue
When installing Aladdin Hasp driversĀ on a WindowsĀ 7 computer I receive the following message: Error when starting the Sentinel License Manager service with parameters 1168 1053 1.Ā Any ideas?
View ArticleRe : Aladdin HASP Driver Installation Issue
Hi Robert,Thanks for sharing the concern!In order to troubleshoot the shared error kindly provide\try below information:1. Which version of Driver are we trying to install?2. Did we try installing the...
View ArticleSentinel Superpro BSOD Windows 8.1 x64 Embedded
Hi,We are using Sentinel Superpro keys, and when using it with a new PC, the PC always crash.Error says: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (SNTUSB64.SYS)The crash happens when I attach the USB key to...
View ArticleRe : Sentinel Superpro BSOD Windows 8.1 x64 Embedded
Hi Viktor,Hope you are keeping well.You are trying to install older drivers on Windows 8.1 machine. Please install latest Sentinel Protection Installer 7.6.8 from "...
View ArticleSentinel USB Dongle
Hello Guysi found a USB Dongle on which it says "SafeNet Sentinel". If i install it on Windows, the USB Name is "SafeNet USB SuperPro/UltraPro". Is there a way to see which license is on the dongle? I...
View ArticleRe : Sentinel USB Dongle
Hello Dorian, Thanks for the query.There is no way to get the license related information from the SuperPro USB dongle.This can only be confirmed from the vendor from which the specified SuperPro key...
View ArticleRe : Sentinel USB Dongle
Hello Parththank you very much for the answer. Thats what i thought. I'll contact the supplier (iar) of the dongle.Best regardsDorian
View ArticleRe : Sentinel USB Dongle
Hello Dorian,Thanks for the update.Feel free to get back to us for any future concerns.Regards,Parth
View ArticleSentinel LDK Demo Test
Sentinel LDK Demo TestĀ Hi everyone,Ā I've been testing Sentinel Envelope using the free demo provided on the website for the last couple of days and I have a couple of questions.Ā 1. Using the following...
View ArticleRe : Problem with releasing module licenses on network dongle
Good dayĀ I have emailed support@safenet-inc.com, I was informed via email that Service Request # 1-1406857287 was opened but I have not received any correspondence since then - it has been 2 weeks. Ā I...
View ArticleRe : Problem with releasing module licenses on network dongle
Hi,We have forwarded the request to our assigned Engineer. He will get back to you.Thanks,Heena
View ArticleRe : Sentinel LDK Demo Test
Hi,Hope you are doing good.With the above mentioned details, I would request you to send an Email to support@safenet-inc.com so that we can route it to appropriate channel.Thanks,Heena
View ArticleRe : Problem with releasing module licenses on network dongle
Can you please tell me if there is any way to track the request that doesn't involve waiting for an email?
View ArticleSHK problem on Windows 10
Years ago my company developed a .NET application and protected it using SHK (API protection and envelope).The application works fine on Windows 7 and we delivered it to many customers.But when the...
View ArticleRe : SHK problem on Windows 10
Hi,Hope you are doing good.The issue mentioned by you above, require some detail investigation.Therefore, it is requested to send an Email to support@safenet-inc.com with all the details.We would be...
View ArticleError 203 when running application that accesses dongle from Visual Studio 2012
HiWhen we build our application as 64 bit, we get an error 203 when reading the dongle - this only happens when running the app from Visual studio, if we run the exe it doesn't give the error.We are...
View ArticleRe : Error 203 when running application that accesses dongle from Visual...
Dear Customer,Hope you are keeping well.Please send one email to "support@safenet-inc.com" with error screenshot and issue description.We will wait for your mail.Regards,AnubhavĀ
View ArticleRe : Sentinel USB Dongle
Hello Dorian, Thanks for the query.There is no way to get the license related information from the SuperPro USB dongle.This can only be confirmed from the vendor from which the specified SuperPro key...
View ArticleRe : Sentinel USB Dongle
Hello Parththank you very much for the answer. Thats what i thought. I'll contact the supplier (iar) of the dongle.Best regardsDorian
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