Re : HASPDOS.SYS DON'T WORK ANYMORE
Dear Customer,Apologies for the miss here, it seems we didn't receive your Email.It is requested to please send us the same again on technical.support@gemalto.com or crmprod@gemalto.com and share the...
View ArticleRe : HASPDOS.SYS DON'T WORK ANYMORE
[SR: 1-1144037548] - HASP HL in DOS on Windows 10On 2016.01.25 16:45, Support@safenet-inc.com wrote: Hi Paulita, As per my understanding, DOS 16 bit protected applications are not officially supported...
View ArticleSentinel HASP Run-time installation ERROR
DownLoading "Sentinel_LDK_Run-time_setup" (Ver.7.8)including, HASPUserSetup.exe is Executing(as an Administorator) Windows10 Enterprise LTSB (2016) Ver.1607.but, interrupt ERROR."Error When starting...
View ArticleRe : Migrating from Sentinel SuperPro to Sentinel HASP
Hi Michael,Thanks for your query !Please note that the hasp_login APIs can only be used with hasp configuration keys. Could you please share some details of SuperPro key that you are using. It would be...
View ArticleSentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi, We are using Sentinel NET 10 HL keys with our application. I can duplicate an order in Factory and then execute the order. The dongle then works with our encrypted application the first time it is...
View ArticleRe : Migrating from Sentinel SuperPro to Sentinel HASP
Dear Gaurav,i atteched a picture of the SuperPro keys that we are using.Best Regards,Michael Dudenhöffer
View ArticleRe : Sentinel HASP Run-time installation ERROR
Dear User, Thanks for raising the concern.However, we dont have any such issues reported for the RTE 7.8 as for now.The error message suggests that the nature of issue could be environment...
View ArticleRe : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Bill,Hope you are keeping well.Please let me know when you face this error, are you able to see your License's feature in http://localhost:1947/_int_/features.html on target machine.Kindly share...
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Re : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Anubhav, Yes when I login to localhost:1947 the key is present and the feature can be viewed: Thanks,--Bill
View ArticleRe : Sentinel HASP Run-time installation ERROR
Thank you!!Following the advice, I tried to do it, but same error result.Windows10 Enterprise LTSB was VMWare VM.I did New Create VM, HASP Installer is successful. maybe...VM Settting.I will try...
View ArticleRe : HASPDOS.SYS DON'T WORK ANYMORE
Hi,Please note that protected DOS programs are still are not supported over Windows 10.I hope you have already tried with our latest drivers available at below...
View ArticleRe : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Bill,Thanks for the reply.I need to further investigate this issue, kindly open ticket in Gemalto Customer portal "https://gemalto.service-now.com/csm".Regards,Anubhav
View ArticleRe : Sentinel HASP Run-time installation ERROR
Dear User, Thanks for the reply.As you have mentioned, feel free to share this concern with our support team for a detailed investigation.Thank you for using sentinel discussion forum.Regards,Parth
View ArticleRe : Migrating from Sentinel SuperPro to Sentinel HASP
Thanks for your response.This SuperPro key can not be converted into hasp configuration key in order to use with hasp_login API.Please feel free to get back to us.Regards,Gaurav Bhanot
View ArticleRe : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Anubhav, I'm unsure what our customer identifier is so cannot log a support ticket, and unfortunately the people that may have known are no longer with our organization. Thanks,--Bill
View ArticleList of files to distrubute
Hello,Can you tell me which files to distrubute to the customer computer in the setup process and where to install them exactly?I am using the latest Sentinel LDK SDK v7.8.And for both X86 and X64Thanks,
View ArticleRe : Sentinel HASP Run-time installation ERROR
...I understood the this cause. not VM.DEP.bcdedit /set nx AlwaysOff ...Win8.1 x64 Over, Same ERROR.bcdedit /set nx OptIn ... ...Win8.1 x64 Over, OK! Success!!I will ask the continuation through...
View ArticleRe : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Bill,For Customer identifier, kindly contact your Gemalto Sales Representative. He will share your identifier with you.Regards,Anubhav
View ArticleRe : Sentinel HASP Run-time installation ERROR
Dear User, Thank you for further information.Feel free to get back for future concerns.Regards,Parth
View ArticleRe : Sentinel Net 10 HL Key will not work after unplugging and plugging back in
Hi Anubhav, I have corrected the issue. I found that the order for the dongle had been corrupted. I set up a new order and with the correct package and features and everything is now working. Thanks...
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