Dear User,
Thanks for raising the concern.
However, we dont have any such issues reported for the RTE 7.8 as for now.
The error message suggests that the nature of issue could be environment specific.
Kindly help to confirm the below points:
1- Does the issue persists in presence of any specific anti-virus version ? please check by disabling it.
2- Does the user have full admin rights over the machine ?
3- Is port 1947 available for the run-time drivers ? please check if it is not preoccupied by any other process.
If the issue still persists then please be suggested to raise it with our support team as we may need to have a more detailed investigation on the same.
Support Portal URL : https://supportportal.gemalto.com/csm/
Regards,
Parth Kaushik
Thanks for raising the concern.
However, we dont have any such issues reported for the RTE 7.8 as for now.
The error message suggests that the nature of issue could be environment specific.
Kindly help to confirm the below points:
1- Does the issue persists in presence of any specific anti-virus version ? please check by disabling it.
2- Does the user have full admin rights over the machine ?
3- Is port 1947 available for the run-time drivers ? please check if it is not preoccupied by any other process.
If the issue still persists then please be suggested to raise it with our support team as we may need to have a more detailed investigation on the same.
Support Portal URL : https://supportportal.gemalto.com/csm/
Regards,
Parth Kaushik