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Sentinel Net 10 HL Key will not work after unplugging and plugging back in

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Hi,
 
We are using Sentinel NET 10 HL keys with our application. I can duplicate an order in Factory and then execute the order. The dongle then works with our encrypted application the first time it is plugged into the target Windows 7, 64 bit system, however after shutting down the application and removing the key and then plugging the key back in we get an H0031 feature not found error. This happens for any of the Sentinel Net 10 HL keys that we have programmed for the application.
 
On this same target PC we can plug in a legacy HASP NET 10 dongle and it works every time, no matter how many times we unplug and plug in.
 
We have setup DEP and firewall exclusions to no avail.
 
Just looking for an idea that may help resolve this issue.
 
Thanks,
--Bill

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