Re : Application says the HASP Key is no longer valid
We will be looking forward to assist you further over Gemalto Customer Support Portal through the application vendor.Thank You,Gaurav Bhanot
View ArticleRe : Application says the HASP Key is no longer valid
Thank you Gaurav. We have found out the issue : The HASP Key has been deactivated by the vendor. We will be ordering a new one.
View ArticleProduct ID
Started to create a product and allocated ID, saved as Draft. No draft showing in product list and now the Product ID is showing as already in use when trying to select the same number. How can I find...
View ArticleRe : Application says the HASP Key is no longer valid
Thanks for the confirmation.I am closing this thread. Please feel free to get back to us for any future concerns.
View ArticleRe : Product ID
Hello Rod, Thanks for raising the concern. The product draft is expected to appear as highlighted in attached image. Please help me confirm the below details before in order to investigate the same....
View ArticleCommand-line tool to view license
Hello. Is there any command-line tool to read licenses from a Hasp dongle? I would like to read licenses using either bash or python. My company uses Hasp Sentinel dongles for software licensing,...
View ArticleRe : Command-line tool to view license
Hi Elliott,Hope you are keeping well.We don't have any direct sample works on Python but you can develop your own using Sentinel Licensing API's (Get_info). For more information, kindly create a ticket...
View ArticleHASP Driver removed after windows update
We are having problems with windows update removing the HASP driver.re-installing after the update works, but, the next update removes it again.We are on Windows 10 LTSB. Hasp LDK 7.66.We supply a...
View ArticleRe : HASP Driver removed after windows update
Hi,Thanks for raising the concern.Could you please share if the Sentinel LDK license manager (hasplms) service is getting removed/stopped after the Windows updates are installed?It would be helpful if...
View ArticleRe : Command-line tool to view license
Thanks Anubhav. That portal seems to require a "customer identifier" which I do not have. Any advice on how to use the get_info ? I do not know how to program in C, is there a way to do it in python?
View ArticleSentinel HASP: Failed to lock global fridge lock
Hello, I have some software installed (IDL 8.7 from Harris Geospatial) that gets a floating license from a Flexera license server. What does this have to do with HASP? I don't know. The previous...
View ArticleSafeNet USB Driver for Windows 10 64-bit
I need recommendation of the correct driver for my SafeNet usb key for a program from 2007.I used it on Windows 7 64-bit with success and now I would like to use it on Windows 10 64-bit. The problem is...
View ArticleRe : Command-line tool to view license
Hi Elliott,Kindly contact your Gemalto sales for customer identifier. Once you will create ticket with us, we will provide you whole information.Regards,Anubhav
View ArticleRe : SafeNet USB Driver for Windows 10 64-bit
Dear User, Thanks for raising the concern.The tried run-time driver v7.66 is officially supported for windows 10 - 64 bit. Hence, the problem requires to be investigated.Could you please confirm the...
View ArticleRe : Sentinel HASP: Failed to lock global fridge lock
Hi John,Thanks for sharing the query.By looking into the details, it seems that the issue is not related to license as the application is working with root privilages.You are getting this error as the...
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Re : HASP Driver removed after windows update
The next windows update has done it again Hasplms is still running. The updates are The Admin control centre does not show the local hasp The version of HaspUserSetup Any help would be...
View ArticleRe : HASP Driver removed after windows update
Hi Paul,Thanks for sharing the details.After Windows Update, we can see that the Sentinel License Manager service is running fine and the Sentinel keys available in the network are visible in Admin...
View ArticleRe : HASP Driver removed after windows update
It happens on most of our Windows 10 PC's. The HASP is HASP HL Time.The HASP does not glow when plugged in.I will check Device manager next time it happens.
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Re : HASP Driver removed after windows update
OK, its happened again.HASP is found in Other
View ArticleRe : SafeNet USB Driver for Windows 10 64-bit
Hello Parth,Thank you for answering my question.the problem still persists, and this are my replies to your points.1. The upgrading was done by running the HASPUserSetup utility.2. There were no...
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