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Re : Vendor Code confidentiality

Hi Roland,It's good to know that I was able to clear out your doubts. Considering this thread as closed.Regards,Ashish

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Re : Slow installation using command line installer (haspdinst.exe)

Hi Andreea,Thanks for reaching out to Gemalto.I would like to inform that this issue is already under observation of our RnD team and shall be fixed in upcoming release of Sentinel HASP/LDK drivers.In...

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Re : Slow installation using command line installer (haspdinst.exe)

Hi Andreea,Additionally, please share the complete operating system details (x86 or x64 bit) of the problematic machines.Regards,Gaurav Bhanot

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Re : Slow installation using command line installer (haspdinst.exe)

Hi Guarav,Sure thing.OS: Windows ProHardware details: Dell Precision M4600  (i7-2720QM, 20GB RAM) and Supermicro (Intel Xeon X5667 @ 3.07GHz, 48GB RAM)Virtual Machine or physical machine?both are...

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Re : Slow installation using command line installer (haspdinst.exe)

Hi Andreea,Thanks for sharing the details.I assume that you are using Windows 10 (x64 bit) OS. Kindly confirm the OS architecture.Please be informed that this issue is reported with some machine having...

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Re : Slow installation using command line installer (haspdinst.exe)

Yes, Windows 10 (x64 bit) and I do have the Fall Creators update installed. Thank you,Andreea

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Re : Slow installation using command line installer (haspdinst.exe)

Thanks for sharing the detail.For better tracking of the issue, I would suggest to get in touch with us through the Gemalto Customer Support Portal https://supportportal.gemalto.com/csm/ or mark an...

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Re : Need Help

Hello.Thanks for answer.I have one more question.This my HASP dongle is Sentinel HL Pro,and now i have Sentinel HL Time dongle.On this dongle,if it is possible to solve my problem.Thank you again.

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Re : Slow installation using command line installer (haspdinst.exe)

We are also experiencing this issue on all of our WIndows 10 (x64) machines (all with Fall Creators update installed). Version 7.65 of the runtime is the slowest to install, taking well over 10 minutes...

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Re : Slow installation using command line installer (haspdinst.exe)

Hi,Thanks for reaching out to us.I would like to inform that the upcoming Sentinel HASP/LDK runtime package for Windows is planned to be released soon in order to address this problem. I will keep you...

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Re : Need Help

Thanks for the update.Per product design, there is no way to convert Sentinel HL key to SHK or vice-versa.Please feel free to get back to me.Regards,Gaurav Bhanot

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Application says the HASP Key is no longer valid

I am trying to run an application in windows 10 that uses HASP HL Pro Version 3.25. There is no issue in installing the HASP driver. However when I try to run the application I get the following error...

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Re : Application says the HASP Key is no longer valid

Dear Customer,Thanks for reaching out to Gemalto.This appears to be a customized application error so I may require more details from your application vendor.Could you please check and confirm if the...

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Re : Application says the HASP Key is no longer valid

Dear Gaurav,Thank you for your reply. Yes, the Sentinel HL Pro Key is visible. I can provide you more details such as vendor , key ID etc.Thank you.

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Re : Slow installation using command line installer (haspdinst.exe)

I wish you release the update very soon, I have the same problem and was very desperate till I found this thread!

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Re : Slow installation using command line installer (haspdinst.exe)

Hi All,I would like to inform that the Sentinel LDK RTE 7.66 for Windows has been released to fix the problem. Please go to LDK Product Download page and search (KB0016033) to download the same.You may...

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Re : Application says the HASP Key is no longer valid

Thanks for the update.We would require further details from your application vendor.Please get in touch with us on Gemalto Customer Support Portal https://supportportal.gemalto.com/csm/ through your...

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Re : Slow installation using command line installer (haspdinst.exe)

Thank you very much :)

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Re : Application says the HASP Key is no longer valid

Thank you Gaurav. I will do that.

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Re : Slow installation using command line installer (haspdinst.exe)

Thanks for your participation.Please feel free to get back to us in case of any future concern.Regards,Gaurav Bhanot

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