Dear User,
Thanks for raising the concern.
The tried run-time driver v7.66 is officially supported for windows 10 - 64 bit. Hence, the problem requires to be investigated.
Could you please confirm the below points to shed more light on the same.
1- What was process followed in upgrading the driver ?
2- Was there any problem or error observed while installing the RTE v7.66 ?
3- Please share the screenshot of sentinel keys appearing in device manager upon latest RTE installation ?
4- Kindly check if the Admin control center page opens http://localhost:1947/_int_/devices.html .
Looking forward to your response ahead.
Thanks,
Parth Kaushik
Thanks for raising the concern.
The tried run-time driver v7.66 is officially supported for windows 10 - 64 bit. Hence, the problem requires to be investigated.
Could you please confirm the below points to shed more light on the same.
1- What was process followed in upgrading the driver ?
2- Was there any problem or error observed while installing the RTE v7.66 ?
3- Please share the screenshot of sentinel keys appearing in device manager upon latest RTE installation ?
4- Kindly check if the Admin control center page opens http://localhost:1947/_int_/devices.html .
Looking forward to your response ahead.
Thanks,
Parth Kaushik