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Re : Windows 10 Updates 2018-02

Hi Michael,Please confirm the issue you are getting while running protected application after following second step.Thanks,Heena

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Re : Windows 10 Updates 2018-02

Hello,what do you mean with "after following second step"?If I reinstall the HASP-Driver after udating Windows and I start the protected application the Computer restarts immediately!

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Re : Problems with aksusb and key

Hi Dmitri,Hope you are keeping well.Kindly create a ticket in Gemalto support portal "https://supportportal.gemalto.com/csm/?id=csm_login" so that we can further investigate on this issue.Regards,Anubhav

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Re : Problems with aksusb and key

Helloon the link you provided I see "Sorry, the page you requested was not found."

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Re : Windows 10 Updates 2018-02

Hi Michael,This needs further investigation at our end. Hence, we suggest you to kindly get in touch with support team at technical.support@gemalto.com .Thanks,Heena 

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Re : Trouble running sentinel license manager service

Currently running McAfee antivirus, it is the only one we run. hasplms.exe was actually already in the "safe programs" list when I went to add it, so I went ahead and disabled my active scanning and...

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Key Memory Default Value

Hi,We've been using the HASP SRM key for a while now.  We use the API to directly read/write in the key memory.  We ran into a strange issue.  It seems some key arrive from the manufacturer with 0xFF...

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Re : big problem

hi all customers no one know how to call api c runtime this dll file from oracle 6i if anyone using oracle 6i plz help me to call hasp dll file from oracle 6i formsthank you

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type of variables

hello i want know type of variables in hasp_windows_xxx.dll status = hasp_login(feature, vendor_code, &handle);hasp_login return         *intfeature   return             int vendor_code return...

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driverless HASP on mac

I found this thread from 2016 saying driverless HASPs are not supported on macOS.  Is this still the case?  Thanks.https://sentineldiscussion.gemalto.com/topic/driverless-dongle-on-os-x

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Re : Key Memory Default Value

Hi Stephane,Thanks for reaching out to Gemalto.Could you please confirm if you have received the HASP SRM key directly through Gemalto or from our partner?The starting memory value of an unused key...

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Re : driverless HASP on mac

Hi Kevin,Driverless keys are now supported on MacOS as well.Thanks,Heena

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Re : Trouble running sentinel license manager service

HI Maxwell,Some antivirus still have certain background services running even if scanning and other settings are disabled.These services can block the installation of drivers. Please try after...

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Re : type of variables

Hi Ahmed,The return types are as follows:feature                        unsigned int vendor_code               void*handle                         unsigned inthasp_login                   enumPlease...

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Re : big problem

Hi Ahmed,It is already taken care off in http://sentineldiscussion.gemalto.com/topic/type-of-variables#43161000001886032Thanks,Heena

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Re : type of variables

hi many thanks 

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Re : type of variables

Hi Ahmed,We are happy to help !Thanks,Heena

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Re : Problems with aksusb and key

Hi Dmitri,Kindly try again with https://supportportal.gemalto.com/csm/?id=csm_loginRegards,Anubhav

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Re : Problems with aksusb and key

HiI try to register on this portal but didn't get a confirmation letter.

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Re : driverless HASP on mac

Thank you. Do I still use the libHasp API's, or do I use Apple's HID Manager API's?

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