Re : Stop Error (BSOD) when install Sentinel Run-time Environment version...
Dear Customer,Hope you are doing well! To understand the issue better and troubleshoot further, please e-mail us at support@safenet-inc.com. Regards,Anubhav
View ArticleHASP 4 - Run Time API
Hi,more than 10 year ago,I developed a protection for some applications of a my customer that use HASP4 Keys, using c++ and the CHasp class, linking my code with some modules included with the hasp...
View ArticleRe : HASP 4 - Run Time API
Hello Domenico, Hope you are keeping well.Please be informed that there are APIs available for .NET environment on HASP4.However, it could only be shared via support request.Kindly forward your query...
View ArticleRe : Haspdinst.exe BSOD for 7.50 and 7.51
Hello,I just wanted to confirm whether the fix in 7.52 for "SM-504 When using RTE 7.51, a Stop error (BSoD) would occur when the protected application attempted to retrieve the serial number of the...
View ArticleRe : Haspdinst.exe BSOD for 7.50 and 7.51
Hello Tim, Thanks for getting back to us.Yes, the fix has been provided in RTE 7.52 release for this issue.with regards,Parth Kaushik
View Articlehaspdinst.exe 7.52 signing of vendor library for Windows 10 Enterprise...
Hi,The release notes of haspdinst.exe RTE 7.52 contains three workarounds for handling unsigned vendor libraries in DeviceGuard on Windows 10 Enterprise systems. The first two workarounds involve the...
View ArticleSentinel LDK on high DPI display
I have just installed Sentinel LDK 7.5 for Windows and find that some sections of the tools (dialogs, etc) are unusable on my 4K display (3840 x 216) with scaling set to 200%.I see that Qt 4.8 is being...
View ArticleRe : Sentinel LDK on high DPI display
Hi Brett,Hope you are keeping well.We need to investigate on this request. For that, please send one email to "Support@safenet-inc.com" with your query.Regards,Anubhav
View ArticleRe : haspdinst.exe 7.52 signing of vendor library for Windows 10 Enterprise...
Hello Arno, Thank you for raising the concern.We have found similar requests from other customers on this issue and which are under consideration.Hence, we would request you to kindly forward this...
View ArticleConvert from 32 bit to 64 bit application
Apologies if this is not the correct forum.I have used hasp dongles for many years now and was hoping to migrate my application from a 32 to 64 bit application. Unfortunately having made the change...
View ArticleRe : Convert from 32 bit to 64 bit application
Hello Lee, Thanks for sharing the concern. However, unfortunately the HASP version you are using has been deprecated and would not be helpful in 64-bit environment. Hence, kindly be advised to...
View ArticleSRM Legacy Api access + Hasp SRM network key = LM Server death
HelloI use an Apps in 32 bits with Hasp 4 API (no Envelope)The same Apps in 64 bits use SLDK API with EnvelopeIt work with 2 Hasp SRM Network key (Hasp mode with Hasp4 part) on 2 servers (lmsetup Hasp...
View ArticleRe : SRM Legacy Api access + Hasp SRM network key = LM Server death
Hi David,Hope you are doing good.For the above mentioned issue, kindly confirm the following:1. Sentinel LDK version used.2. Run time version used at your end.3. As we have understood the 32 bit apps...
View ArticleRe : Linux hasp_update with my vendor key
Hi Ashish,To resurrect this old thread: we're recently started to implement a more complex licensing mechanism utilizing key memory. We plan to not just use the envelope for the feature-based...
View ArticleRe : SRM Legacy Api access + Hasp SRM network key = LM Server death
Hello HeenaSentinel LDK : Latest 7.5Runtime on server : Hasp 7.41 + LMSetup 8.32.5.40 (latest)The 32 bits Apps use hasp() commande with Prog numberThe 64 bits Apps use LDK specific API hasp_login() +...
View ArticleSentinel Driver v5.7.4 on macOS El Capitan (10.11) and Sierra (10.12)
I've installed, uninstalled, installed the Sentinel Drivers v5.7.4 on my Mac (El Capitan 10.11) and could not get it working. Well, it could possibly be working but I don't know how to test it. I've...
View ArticleData Location
Hello All,I've a question about data location and the cloud. Do to data protection requirements we need to specify what location our customers' data is stored. For example we'd need our EU customers...
View ArticleRe : Data Location
Hi Phil,Hope you are keeping well.For better understanding on your concern, I would request you to share detailed query to "support@gemalto.com".Regards,Anubhav
View ArticleRe : SRM Legacy Api access + Hasp SRM network key = LM Server death
Hi David,This issue would require further investigation over the application , so it is requested to send an Email to support@safenet-inc.com with the details of the issue.We would be happy to assist...
View ArticleRe : SRM Legacy Api access + Hasp SRM network key = LM Server death
Hi HeenaFirst solution :I don't know if I will contact support because : - 2 issues with the same answers : Sorry, LM Setup is obsolete and will not be update anymore ! - 1 issues with Envelope 6.4 :...
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