Re : Sentinel Run-time Environment installer v. 7.51 Unable to install...
Hi Anthony,Hope you are doing well!Thanks for sharing the concern. To uninstall the installed RTE, please download Command Line RTE and use below command:haspdinst.exe -purgeAnd once we receive...
View ArticleRe : Sentinel Run-time Environment installer v. 7.51 Unable to install...
Hello,I'm doing well, just worried about the problem, hope you are well too,I've tried the operation you gave me :The "-purge" command said it was successful,but I have the exact same error during the...
View ArticleRe : Generating a c2v file on a Linux system
Greetings! I followed the advice given by Pavan but I have the error "Vendor Code not recognized by API" when running hasp_update using option "i" to get information. I checked that the extracted codes...
View Articlehasp_login() hangs
Hi , I have a program development with autocad objectarx2008, program on computer installed with Windows7/64-bit can be run well. But On computer installed with Windows10/64-bit or WindowsXP/32-bit...
View ArticleRe : Sentinel Run-time Environment installer v. 7.51 Unable to install...
Hi Anthony,Thanks for sharing the information!Looks like we would need more details to work on the error. In order to create Service Request and troubleshoot further, kindly e-mail us at:...
View ArticleRe : hasp_login() hangs
Dear Customer,Hope you are keeping well.I would like to inform you that Windows XP is not an officially supported OS. In mentioned ticket, client was using old version of API,s. After updating API's to...
View ArticleRe : Generating a c2v file on a Linux system
Hi Irvin,It seems that you have not used the library files for the correct vendor code.Following are the complete steps to build the sample for your vendor code-1. Introduce your master key by running...
View ArticleRe : Activation failed (5030) Could not generate the license because Nothing...
Thank you! I will look into it. My base product has no features defined, only the "Unlocked" or trial versions have features. Is this a mistake? Should my base product define features?
View ArticleRe : Activation failed (5030) Could not generate the license because Nothing...
Hi Sergio,Hope you are keeping well.Yes, you need to define any Feature in your base Product because in LDK-EMS licensing. Feature is main building block for any HL or SL license.Regards,Anubhav
View Articlehasp 2.16 hardware key blinks
I have a HASP 2.16 hardware key(usb) for program ''atena''. When i used it on a pc with windows xp it was working good.At some time i connected it to a parallel windows 10 (vmware fusion 8).I tried to...
View ArticleRe : hasp 2.16 hardware key blinks
Dear Customer,Thanks for sharing the information! Looks like we would need more details to work on the error. In order to create Service Request and troubleshoot further, kindly e-mail us at:...
View ArticleRe : Generating a c2v file on a Linux system
Hi AshishThank you. My application runs now (similar setup on C++ with makefile). I hope you will not mind me asking you another question regarding the vendor codes .hvc file.Now my Sentinel LDK Vendor...
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Protecting war app - Ubuntu 16.04.1 (h0400)
Hello,I am having an issue starting a web app, which is packed as war, using tomcat as a server. I get the following error - Internal error (H0400). I google around a bit, and found that...
View ArticleMultiple Dongles / multiple companies
I have the following constellation:One server with two dongles HASP NL Dongles (Software A for company X und Software B for Company X and Y)One server with one dongle HASP NL (Software A for company Y...
View ArticleRe : Multiple Dongles / multiple companies
Hi Christoph,Hope you are keeping well.Currently we do not have ant way in LDK to restrict any license and their Features, we can restrict whole License manager.Regards,Anubhav
View ArticleRe : Protecting war app - Ubuntu 16.04.1 (h0400)
Hi Dragan,Hope you are doing well!To understand the issue better and troubleshoot further, please e-mail us at support@safenet-inc.com.Regards,Gemalto Support
View ArticleRe : Generating a c2v file on a Linux system
Hi Irivin,Master Wizard generates an encrypted string for the vendor code in form of hvc file.There will be a new string generated every time master wizard will run. However, all these hvc files...
View ArticleRe : Generating a c2v file on a Linux system
Hi AshishVery much appreciated your help and response to me my questions.Happy Christmas season.Irvin
View ArticleRe : Stop Error (BSOD) when install Sentinel Run-time Environment version...
Thanks for fixing this issue. I just downloaded & installed the latest run-time (7.52), and it resolved the BSOD issue with 7.51On a related note:t seems like the Sentinel Run-time installer still...
View ArticleRe : Generating a c2v file on a Linux system
Hi Irvin,Thanks for the update.Please feel free to contact us if you face any other issues.Happy Christmas Season to you as well. Regards,Ashish
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