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Re : Sentinel drivers do not work with latest Windows Insider update

January 30, 2018, 11:14 am
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Thank you for your continued assistance. The screenshot you requested is attached. 
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Re : Sentinel drivers do not work with latest Windows Insider update

January 31, 2018, 3:49 am
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Hi Mark,

With shared screenshot, I am unable to find which type of dongle exactly you are using.

As you are already in touch with your vendor so they will provide you necessary driver. Otherwise they will create ticket with us and share all the necessary information.

Regards,
Anubhav 
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Slow installation using command line installer (haspdinst.exe)

February 1, 2018, 8:52 am
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I've recently experienced quite slow installation of hasp. This was noticed after moving to a new workstation, using Windows 10 (64-bit). Previously, with Windows 7, there had been no similar issues

The command line args used do not seem to have an effect. As an example, I've tried to run the below (command prompt started as an administrator):
  1. haspdinst.exe -r -fr -kp -fss -purge
    => Uninstalling takes a couple of minutes

  2. haspdinst.exe -i -fi -kp -fss
    =>     Installation usually take somewhere around 30 minutes.
And according to the log (aksdrvsetup.log), this is where it waits quite some time.

[1/2/2018-13:6:3]Check processes accessing drivers
 ../hhlinst.c,1975,
[1/2/2018-13:45:24]read config file <= ~39min
 ../hhlinst.c,1992,

Any ideas how to remedy this?
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Re : big problem

February 1, 2018, 12:24 pm
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Hi
I contact sales man and he said no interface for
Oracle 6i with hasp net key
G
And said gamelto company made interface for ony oracle 10g
And i should find external developer to make interface for oracle 6i to calling dll in c programming to solutiin
This case
Thank you
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Re : big problem

February 2, 2018, 12:00 am
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Hi Ahmed,

Thanks for sharing.

-Heena
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Re : Slow installation using command line installer (haspdinst.exe)

February 2, 2018, 5:53 am
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Hi Simon,

Thanks for reaching out to Gemalto.

Could you please share the following details:

- Share if you have observed High Memory consumption at the time of Sentinel RTE Installation?
- Share the Hardware details of the machine.
- Is this problem replicated on any other Windows 10 machine as well?
- Share if its a Virtual Machine or physical machine?
- Share the version of Sentinel HASP/LDK drivers being used?

Looking forward for your response.

Regards,
Gaurav Bhanot
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Re : Sentinel drivers do not work with latest Windows Insider update

February 4, 2018, 12:53 pm
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This situation is becoming more frustrating by the minute, as now my computer is telling me I have a driver problem with your device whenever it does a health scan. I KNOW I have a driver problem, but can't seem to get any help trying to resolve it. I know you're trying, but this must be some kind of custom installation and just because I need to use this computer to test items and software, I'm being penalized by you not having a working driver for the latest Windows Insider Build. 

I'm running Windows Version 1709, build 17017.1002 deployed on January 21, 2018. As far as trying to ascertain what kind of device I'm using, I've attached a photo of the markings on my device. I don't know how much more specific I can get when it comes to showing you what isn't working. 

I'm copying the software company with all this information. Perhaps between the two of you, you can find a solution to this problem. 

Thank you for your assistance. 
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Re : Sentinel drivers do not work with latest Windows Insider update

February 5, 2018, 6:17 am
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Hi Mark,

We have seen the key picture shared by you and it should work with the drivers shared by Anubhav earlier.

But as you are still getting issues, please get in touch with your vendor so that they can reach us for further trooubleshooting.

Thanks,
Heena
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Re : Slow installation using command line installer (haspdinst.exe)

February 5, 2018, 6:20 am
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Thought I already replied but it seems to have gotten lost in cyber space. Either way, my answers in red below.

- Share if you have observed High Memory consumption at the time of Sentinel RTE Installation?
No increased memory consumption noticed.
- Share the Hardware details of the machine.
Lenovo T470P (i7-7820HQ, 32GB RAM)
- Is this problem replicated on any other Windows 10 machine as well?
On other machines with identical hardware we do see an increase of the installation time (+3-5 minutes), but not nearly as bad as on this one particular machine.
- Share if its a Virtual Machine or physical machine?
Physical machine
- Share the version of Sentinel HASP/LDK drivers being used?
v7.63
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Re : Slow installation using command line installer (haspdinst.exe)

February 6, 2018, 6:14 am
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Envelope Java JAR file - is it possible to disable obfuscation but encrypt all code?

February 11, 2018, 12:55 pm
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I’m testing the envelope product on java Jar file (few classes).
In my project I’m using Log4j to log messages.
I noticed that the name of the classes/methods are obfuscated.
Is it possible to disable obfuscation and only encrypt the code?
By the way, the only obfuscation settings I saw are disabled:



Sample of logging when running the jar (in red I would like to see the real class and method names. I saw it only in the main class I run. Also the stack trace is obfuscated too):

c:\Work\dev\sentinel>java -cp test-0.0.1-SNAPSHOT.jar;C:\Users\tomerm\.m2\repository\org\slf4j\slf4j-api\1.7.5\slf4j-api-1.7.5.jar;C:\Users\tomerm\.m2\repository\org\slf4j\slf4j-log4j12\1.7.5\slf4j-log4j12-1.7.5.jar;C:\Users\tomerm\.m2\repository\log4j\log4j\1.2.17\log4j-1.2.17.jar test.test.App
2018-02-11 11:29:23,079 [INFO] App.main:15 - Hello World!
2018-02-11 11:29:24,665 [INFO] COoN4X4GnMK9qQkn.Ha2uDzVDZbj64QkL:13 - this is OK
2018-02-11 11:29:24,665 [INFO] App.main:18 - pass OK
2018-02-11 11:29:24,727 [ERROR] NT2v0iCLyDVXhYVE.LevQorDE76r6r6xd:19 - this is bad
Exception in thread "main" java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.aladdin.nemesis.d.do(pd:150)
        at com.aladdin.nemesis.e.b.do(s:570)
        at com.aladdin.nemesis.e.a.do(r:169)
        at com.aladdin.nemesis.DGC_F534E230FD4236C586C12F34734FA44C96A44D96FFCF6972CA449132.aldn_1989undnochda_mwtbdltr(qd:49)
        at test.test.TestLog.bad(TestLog.java)
        at test.test.App.main(App.java:19)
Caused by: java.lang.NullPointerException
        at NT2v0iCLyDVXhYVE.LevQorDE76r6r6xd(Unknown Source)
        ... 10 more

I would like to see the following:

2018-02-11 11:21:09,933 [INFO] App.main:15 - Hello World!
2018-02-11 11:21:09,955 [INFO] TestLog.isOK:13 - this is OK
2018-02-11 11:21:09,955 [INFO] App.main:18 - pass OK
2018-02-11 11:21:09,956 [ERROR] TestLog.bad:19 - this is bad
Exception in thread "main" java.lang.NullPointerException
at test.test.TestLog.bad(TestLog.java:21)
at test.test.App.main(App.java:19)
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Re : Envelope Java JAR file - is it possible to disable obfuscation but encrypt all code?

February 12, 2018, 4:22 am
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Hi Tomar,

Hope you are keeping well.

We received your email in our support portal and now your case is assigned to me.

I will get back to you on our support ticket.

Regards,
Anubhav
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License File generation without lscgen or Wlscgen utility in RMS License Manager

February 12, 2018, 6:52 am
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Hi,

We are trying to Evaluate Sentinel RMS License Manager/Server for our application. In the process we have installed Sentinel RMS Development Kit from Gemalto's home page. As per the document we need to generate licenses/license file using lscgen or Wlscgen util but thees utility requires HL key( Hardware key/token). 

1. Is there any other way of generating license file and using it in RMS License Manager Or do we need to purchase HL key?

2. I've also installed EMS and generated Features and Product there. Is there any way of creating licenses from EMS and use it in RMS ?

Please suggest. 

As a very first step we are trying to consume/checkout  licenses  using slmdemo utility  provided with RMS Development Kit ( Sentinel RMS Development Kit\9.2\Redistribuatable\Tools\slmdemo).


Thanks,
Gaurav
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Re : License File generation without lscgen or Wlscgen utility in RMS License Manager

February 13, 2018, 6:04 am
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Hi Mr. Devda,

Thanks for reaching out to Gemalto.

As you are evaluating Sentinel RMS, please get in touch with us by sending an email to technical.support@gemalto.com so that we shall align your requirement to our suitable channel.

Thank You,
Gaurav Bhanot
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Unable to install akshasp.inf

February 15, 2018, 9:10 am
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Hi, I got a weird status code error that I don't see others having.

42 5 1206 -1906441208

I'm not sure how we got a negative windows system code. Looks like an overrun.


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Re : Unable to install akshasp.inf

February 16, 2018, 5:51 am
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Dear Customer,

Thanks for reaching out to Gemalto.

Could you please confirm the version of Sentinel HASP/LDK drivers which you are trying to install? The Windows status code -1906441208 could be a signed integer value.

Please click the below link to download and try to install our latest Sentinel HASP/LDK drivers version 7.63 :


After downloading the drivers and extracting it, Open Command Prompt (CMD) with Admin Rights and browse to the drivers location.

a. Type in the following command:
haspdinst -purge

b. Then, type in command:
haspdinst -i

Hope it helps !

Regards,
Gaurav Bhanot
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Problems with aksusb and key

February 16, 2018, 6:45 am
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Hello folks

I have  now
  1.  uname -a
  2. Linux ubuntu 4.4.0-112-generic #135-Ubuntu SMP Fri Jan 19 11:48:14 UTC 2018 i686 i686 i686 GNU/Linux

So latest aksusbd package have been installed

  1. root@ubuntu:~/aksusbd-7.63.1-i386# dpkg -i aksusbd_7.63-1_i386.deb              Selecting previously unselected package aksusbd.
  2. (Reading database ... 92687 files and directories currently installed.)
  3. Preparing to unpack aksusbd_7.63-1_i386.deb ...
  4. Unpacking aksusbd (7.63-1) ...
  5. Setting up aksusbd (7.63-1) ...
  6. Starting AKSUSB daemon: .
  7. Starting WINEHASP daemon: .
  8. Starting HASPLM daemon: .
  9. Processing triggers for systemd (229-4ubuntu21.1) ...
  10. Processing triggers for ureadahead (0.100.0-19) ...
Seems that daemon is up and running

  1. service aksusbd status
  2. ● aksusbd.service - LSB: Sentinel LDK RTE
  3.    Loaded: loaded (/etc/init.d/aksusbd; bad; vendor preset: enabled)
  4.    Active: active (exited) since Fri 2018-02-16 13:15:50 EET; 16min ago
  5.      Docs: man:systemd-sysv-generator(8)
  6. Feb 16 13:15:50 ubuntu systemd[1]: Starting LSB: Sentinel LDK RTE...
  7. Feb 16 13:15:50 ubuntu aksusbd[1887]: Starting AKSUSB daemon: .
  8. Feb 16 13:15:50 ubuntu aksusbd[1887]: Starting WINEHASP daemon: .
  9. Feb 16 13:15:50 ubuntu aksusbd[1887]: Starting HASPLM daemon: .
  10. Feb 16 13:15:50 ubuntu systemd[1]: Started LSB: Sentinel LDK RTE.
But after I insert the USB key I see in logs:

  1. Feb 16 13:32:17 ubuntu aksusbd[3369]: loaded, daemon version: 7.63.1.73897, key API (USB) version: 3.88 (parallel driver not available)
  2. Feb 16 13:32:17 ubuntu winehasp[3373]: winehasp 2.00 loaded
  3. Feb 16 13:32:17 ubuntu hasplmd[3375]: HASP LM v20.3.1.74357 loaded
  4. Feb 16 13:32:17 ubuntu systemd[1]: Reloading.
  5. Feb 16 13:32:17 ubuntu systemd[1]: Started ACPI event daemon.
  6. Feb 16 13:32:43 ubuntu systemd-udevd[426]: unknown key 'PHYSDEVBUS' in /etc/udev/rules.d/80-hasp.rules:9
  7. Feb 16 13:32:43 ubuntu systemd-udevd[426]: invalid rule '/etc/udev/rules.d/80-hasp.rules:9'
  8. Feb 16 13:32:43 ubuntu kernel: [ 1465.596060] usb 3-1: USB disconnect, device number 2
  9. Feb 16 13:32:43 ubuntu systemd-udevd[426]: unknown key 'PHYSDEVBUS' in /etc/udev/rules.d/80-hasp.rules:10
  10. Feb 16 13:32:43 ubuntu systemd-udevd[426]: invalid rule '/etc/udev/rules.d/80-hasp.rules:10'
  11. Feb 16 13:32:43 ubuntu aksusbd: aksusbd_usb_dev_remove: device '/dev/aks/hasp/3-1'
  12. Feb 16 13:32:43 ubuntu aksusbd[3369]: registerHASPDevices: pipe read() failed: 18, Success
  13. Feb 16 13:32:48 ubuntu kernel: [ 1470.180014] usb 3-1: new full-speed USB device number 3 using uhci_hcd
  14. Feb 16 13:32:48 ubuntu kernel: [ 1470.364007] usb 3-1: New USB device found, idVendor=0529, idProduct=0001
  15. Feb 16 13:32:48 ubuntu kernel: [ 1470.364011] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
  16. Feb 16 13:32:48 ubuntu kernel: [ 1470.364014] usb 3-1: Product: Sentinel HL
  17. Feb 16 13:32:48 ubuntu kernel: [ 1470.364017] usb 3-1: Manufacturer: SafeNet Inc.
  18. Feb 16 13:32:48 ubuntu aksusbd: aksusbd_usb_dev_connect: device '/dev/aks/hasp/3-1'
  19. Feb 16 13:32:48 ubuntu aksusbd[3369]: registerHASPDevices: pipe read() failed: 18, No such device

How can I fix that ?
Thanx!




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Windows 10 Updates 2018-02

February 16, 2018, 7:04 am
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Hello,

I can't install the latest security updates (2018-02) for Windows 10 (1507 LTSB. 1607 LTSB and 1709) on x86 (32 bit) computers with installed HASP Driver (7.63).

The updates forces an early reboot an i have to rollback to 2018-01.

Deinstalling the driver / update Windows / reinstalling the driver works, but the protected application won't start anymore. 

Any hints?


Regards

Michael

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Trouble running sentinel license manager service

February 16, 2018, 10:56 am
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trying to instally Mynah Technology's MiMiC software these past couple weeks and have been consistently stopped by this error message:

I get it during the MiMiC install wizard, and I also get the identical error when I run haspdinst.exe to install the driver(s). if I try to manually start the service after getting this error it "closes unexpectedly" and it cannot be run. I have full administrative privileges on this network and computer, and am running version 10.0.15063 of windows 10 Pro. I have contact with mynah technology and they have offered to help in any way they can.

Thanks.
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Re : Trouble running sentinel license manager service

February 19, 2018, 12:18 am
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Hi Maxwell,

Please share the details about the antivirus installed on the machine.
This problem may be caused due to the antivirus blocking the service.

Try after adding the following file in the exception list of antivirus-
C:\Windows\System32\hasplms.exe

If you still face the issue then try uninstalling the antivirus and then install the drivers. The antivirus can installed back once the drivers are installed and service is started successfully. (Adding the file in exception list may still be required to keep the service running).

Regards,
Ashish
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