Re : Problem accessing Sentinel EMS
Re : Problem accessing Sentinel EMS
Re : Problem accessing Sentinel EMS
Re : Problem accessing Sentinel EMS
Re : Problem accessing Sentinel EMS
Thanks for sharing the information!
Glad to know issue has been fixed by our Technical Support team. Feel free to reach back to us in case of any concern in future.
Regards,
Gemalto Support.
Sentinel EMS, best OS
Re : Sentinel EMS, best OS
Thanks for raising your concern.
Please help us know which EMS are you using.
We have two different flavors of EMS as mentioned below:
1- Sentinel EMS Enterprise.
2- Sentinel LDK-EMS, which is a component of LDK software development kit.
Also please share the version details to guide you better.
Regards,
Parth
Re : Sentinel EMS, best OS
Re : Sentinel EMS, best OS
Thanks for the response.
Sentinel LDK-EMS is supported for operating systems releases from windows 7 to windows 10 (without device guard enabled) as per the released guidelines.
However, it is advised to reach our support at technical.support@gemalto.com for any help in integrating the solution as per your specific requirement.
Regards,
Parth
Re : Sentinel EMS, best OS
Re : Sentinel EMS, best OS
Thanks for the reply.
The supported versions for windows servers are Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Server 2008 R2 SP1, Windows Server 2012 R2.
However, the implementation of security infrastructure would be more on the side of IT team integrating the solution as per their policies.
Just keeping in notice that we also provide hosted instances of Sentinel EMS to the customers which are managed by our team for its security and other maintenance.
For more information on hosted instance, you can get in touch with our sales team.
Kindly help us get the support incident ID you have opened so that we shall notify the assigned technician to get back to you over the same.
Regards,
Parth
How to attach a usb master key on windows xp(virtualbox)
Re : How to attach a usb master key on windows xp(virtualbox)
Thanks for the query.
Keeping in notice that Windows XP operating system has been declared end of support by Microsoft.
However, this particular issue seems to be related to connecting any USB device over the guest on virtual box hosted on a MAC OSX.
Could you please confirm if you are able to use any other USB device (like pen-drives etc) over the guest OS or not ?
This could help us narrow down if the issue is specific to Master Key.
Looking forward for the reply.
Regards,
Parth
Re : How to attach a usb master key on windows xp(virtualbox)
Re : How to attach a usb master key on windows xp(virtualbox)
Re : How to attach a usb master key on windows xp(virtualbox)
Thanks for the response.
We recommend to kindly get in touch with our support team at technical.support@gemalto.com for detailed investigation on the concern.
Regards,
Parth
Re : Is there a 64-bit delphi static object for LDK sentinel 7.1 API?
We have now fully integrated the generation of the "vendorised" Sentinel LDK Delphi Static Libraries (32 & 64 bit) into our Gemalto Servers.
Please use the “Sentinel LDK Master Wizard” tool, to generated and download the latest LDK Delphi Runtime Libraries (.OBJ) and associated LDK VendorCode file.
For evaluation of Sentinel LDK, please download "Sentinel LDK 7.5": https://sentinelcustomer.gemalto.com/DownloadNotice.aspx?dID=64424541086
After installation of Sentinel LDK Vendor Suite, you can go to :
C:\Program Files (x86)\Gemalto Sentinel\Sentinel LDK\API\Runtime\Delphi\
To find :
“hasp_unit.pas” for definition of fonctions & error code.
“hasp_windows_delphixe_demo.obj” Win32 COFF object for the DEMOMA batch code.
“hasp_windows_x64_delphixe_demo.obj” x64 COFF object for the DEMOMA batch code.
For the compiled samples and sample source code:
C:\Program Files (x86)\Gemalto Sentinel\Sentinel LDK\Samples\Runtime\Delphi\x64
C:\Program Files (x86)\Gemalto Sentinel\Sentinel LDK\Samples\Runtime\Delphi\win32
See attached “readme” PDF file for usage of samples.
Regards,
Olivier
Is it possible upgrade protection key and master key to driverless?
Re : Is it possible upgrade protection key and master key to driverless?
Thanks for the query.
Please find the answers below on the raised points.
Q1)Is it possible to upgrade protection key and master key to driverless?
Ans : Yes, the protection keys can be upgraded to driver-less by the help of creating a modification over the existing product. In this, we would require to select the option for "upgrade to driver-less" and then the entitlement created for that modification would be for driver-less keys.
Please keep a caution that upgrade for driver-less keys is irreversible process. Hence, the keys which are made HL-driverless can be reconverted back to driver dependent configuration.
The new Sentinel LDK Master keys are per-configured to create HL-driverless keys. However for old configuration, you may need to do an online reintroduction to get the feature in the master key.
Q2)Do you provide some tools to do this action except Sentinel EMS?
Ans : you can alternatively use LicGen API for the same operation. The Sentinel ToolBox contains license generation API which can be used for practicing license generation using APIs.
For upgrade to driver-less configuration, we would need to parse the respective XML while license generation.
<?xml version="1.0" encoding="utf-8"?> <sentinel_ldk:license schema_version="1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:sentinel_ldk="http://www.safenet-inc.com/sentinelldk"> <enforcement_type>HL</enforcement_type> <upgrade_to_driverless>Yes</upgrade_to_driverless> </sentinel_ldk:license>
For better understanding, you can take refence of the API documentaion in the ToolBox > "Help".
If you need any technical assistance then you are always invited to raise your concerns with our support technical.support@gemalto.com .
Regards,
Parth
sentinel HL key driver problem
Hi
I am facing problem on my dongle, it was working perfectly on TEMS 16 but suddenly stopped working, when I insert it the driver failed to installed, I try the following:
1. Download the latest driver version (Sentinel_LDK_Run-time_setup)
2. Install latest USB drivers
3. Install fresh copy of windows
4. Try another laptop
5. Update the driver from windows update
But still the driver failed to install, note that the red light is stable not blinking
Check below photos please: