Re : Sentinal Protection Server Service cannot be started
Re : EMS web services: update memory segment
This error is shown because you have provided the data in "Text" field that is larger then the memory segment created.
In this case, the size of memory segment is 2 bytes, however the data entered "3131" needs 4 bytes of space.
Please increase the size from 2 to 4 to fix this issue.
Thanks,
Ashish
HASP LMS executable crashing (error 48 5 574 0)
Dear all,
I'm having difficulties to run HASP LMS (hasplms.exe) on a system. At the end of the HASP driver install, it will tell me "Unable to start hasplms service with parameters 1144 0 0. ErrorCode: 48 5 574 0".
The key type used is a HASP HL Time USB key.
OS used is Windows 7 Professional.
Interesting thing is that I have 10+ systems running with exactly the same hardware configuration (computer system's hardware+software as well as the HASP HL Time key are identical), and this is the only system that gives this problem. Side note: these are computers running in a manufacturing environment.
Following has been tried/observed:
- Windows event log shows that the hasplms.exe executable crashes seconds after it is being started.
- Manually starting the hasplms service results in the same crash.
- No virus scan is installed.
- Windows firewall is disabled and no 3rd party firewall program is running.
- Verified that port 1947 is not in use by another program using command [netstat –aon] -> port 1947 is not in use == OK
- Verified correct installation of hardlock and aksfridge drivers using commands [sc queryex hardlock] and [sc queryex aksfridge] -> both are running == OK.
- Manual re-installation of drivers using commands [haspdinst –fr –kp –purge] and [haspdinst –i] -> driver reinstallation successful, but hasplms.exe keeps crashing with same error.
- Total re-installation of Windows + HASP drivers does not solve the problem (same error occurs).
- Tested a clone of the OS drive of one of the other 10+ systems (which has HASP LMS running OK) -> cloned drive gives the same problem on the "problem" system.
Based on the above, my conclusion is that a software problem is ruled out: a complete reinstall of the OS + HASP drivers does not solve the problem and even a software clone of a functional system gives the same problem.
Can anybody give a clue, based on the error code (48 5 574 0)?
Any help is much appreciated!
Re : EMS web services: update memory segment
thanks for your reply.
I tried your solution but the error is the same.
I think your suggestion is not correct.
As written in Sentinel LDK guide "Sentinel EMS web services guide" version 7.4.", paragraph 4.5.3. "Create Product for Vendor ID" page 36, text field is described as: "text—Specify as BASE 16 (hexadecimal) encoded string".
So in my case "3131" means 2 hex values, so lenght set to 2 is correct, as written ad described in Sentinel guide.
In my opinion it seems that is an internal error in EMS software.
Regards
Luke
Re : Sentinel LDK SDK v7.5 - enveloped application immediately segfaults
Thanks for raising the concern.
Please be informed that the discussed version Ubantu 16.04 is supported for Sentinel Envelope 7.5 and there are no known issues as such.
However, this could be an application specific issue and may need further investigation. Hence, you may like to report this to our support at support@safenet-inc.com .
with regards,
Parth
Re : EMS web services: update memory segment
I tried with size as 4 and I am able to create an entitlement successfully at my end.
The conversion takes place as follows-
1. We enter the text as "3131". This is a string value
2. Then this string is converted to char array as {3,1,3,1}
3. Then each char is converted to int value: for first value here 3 is converted to 51
Example from C#-
int value = Convert.ToInt32(3);
This gives 51
4. After this, 51 is converted to hexadecimal. This gives "0x33"
5. Same is repeated for all characters in 3131
So following is the data that actually goes in memory-
Character in Input String | Hex Value in Memory |
3 | 0x33 |
1 | 0x31 |
3 | 0x33 |
1 | 0x31 |
That is why we need 4bytes of data to enter "3131".
Please refer to the following screenshots from EMS-
Thanks,
Ashish
Re : Sentinal Protection Server Service cannot be started
OS: Server 2008 SP2
SafeNet USB Superpro/UltraPro driver version 7.5.8.0
Intelec Software version: 5.4A-1
The Local System Account is already assigned to the service, but it won't start when the specified error popups. At this moment the service is running, but out of nowhere it could be stopped.
Re : Sentinal Protection Server Service cannot be started
Re : Stop Error (BSOD) when install Sentinel Run-time Environment version 7.51 on Asus Q500A with Intel RAID drivers 11.5.2.1001
Unable to Check in C2V
I've seen quite a few posts and topics regarding this error: "One or more of the C2V files are invalid or empty, or relate to a non-existent Batch Code." but no matter what I try I am unable to check in C2V files through SentinelEMS.
I have a server reporting Clone Detected that I'd like to re-license without ending up with duplicate licenses (one new good license and one bad clone detected license). So I generated a new C2V in order to create a Clone Clearing V2C, but I keep getting the error when trying to check it in to do so.
I tried generating C2Vs from multiple different machines, and edited them with a hex editor to remove trailing characters as shown here:
but I have not been able to check in a single one.
Re : Unable to Check in C2V
Re : HASP LMS executable crashing (error 48 5 574 0)
Re : HASP SRM
Thanks for raising the concern.
Please be informed that the final version available is HASP business studio 5.12.
For any further concerns regarding migration, please feel free to contact us at support@safenet-inc.com .
with regards,
Parth
Re : Enveloppe sentinel activator
Re : Enveloppe sentinel activator
Re : Enveloppe sentinel activator
Regrading the query, you may go ahead and protect the license activator by demoma. By this your vendor code will not be exposed.
Also, please explain what do you mean by " enveloppe process is well unidirectional?".
Thanks,
Heena
Re : Enveloppe sentinel activator
Re : Enveloppe sentinel activator
Hope you are doing good.
It's not possible to reverse Envelope process and get the original binary file.
Please feel free to get back in case of any query.
Thanks,
Heena
Can I use a master key locally to produce entitlements?
Re : Can I use a master key locally to produce entitlements?
Thanks for raising the query.
However, this is not feasible as the Sentinel Master key is required to be physically connected to the EMS server machine in-order to create entitlements.
Please share if there are any further concerns.
with regards,
Parth Kaushik