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V2C file not generating correct licence on first try

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We are using our own DotNet application linked with the licence generation API from Sentinel LDK 7.3 to generate Sentinel SL-AdminMode licences. We have a problem in that we need to process licence requests twice in order to get a complete licence installed.

The licencing sequence is as follows:

1. On the initial run of our our distributed program we install a provisional licence with 1 product, 8 features, R/O and R/W memory entries.

2. The client generates a fingerprint file from within our application using hasp_get_info specifically requesting host_fingerprint.

3. We process the fingerprint file and generate a licence with 1 product, 1 or more features, R/O and R/W memory. The licence type is set to SNTL_LG_LICENSE_TYPE_FORMAT_AND_UPDATE (we previously tried using SNTL_LG_LICENSE_TYPE_UPDATE but changed in an attempt to solve our problem). The licence is generated via a call to sntl_lg_generate_license. We also store the resultant state.

4. The generated V2C licence is returned to the client who installs it using hasp_update.

5. The new licence on the client computer has the product and feature(s) specified but not the R/O and R/W memory which our application depends on for versioning.

6. The client generates a C2V file from within our application using hasp_get_sessioninfo specifically requesting updateinfo.

7. We process the C2V file and regenerate the same licence as per step 3.

8. The generated V2C licence is returned to the client who installs it using hasp_update.

9. The new licence on the client computer has the product and feature(s) specified as well as the R/O and R/W memory which our application depends on for versioning.

The process of having to request a licence update twice is understandably annoying our customers as they cannot work until the whole process is completed.

If we process the resultant state generated in step 3 as a c2v file then we see a licence specification which is correct as to how we would like it written, including the relevant R/O and R/W memory.


error when using Sentinel HAPS/LDK - command line run-time installer v7.41

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I'm getting the following message:

"Error when starting the hardlock service with parameters 0 0 0.
...
Status code: 48 5 829 1060"


I'm running it with the arguments - i -cm on a windows standard 32-bit system.

I'm unable to find any documentation about this status code, can anyone point me in the right direction for this?

Re : error when using Sentinel HAPS/LDK - command line run-time installer v7.41

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Hi Martin,

Hope you are keeping well.

Please follow below mentioned steps and share your findings with us:

1- Please disable the Antivirus and firewall on target machine with admin rights.
2- Port 1947 should be free on target machine.
3- Open CMD as Administrator mode after that browse downloaded file and use below command in CMD:

 

 haspdinst.exe -r -fr -kp -fss -purge (Remove Existing RunTime )

 

 Followed by

 

haspdinst.exe -i -fi -kp -fss (For install Runtime )

 

Thank You,

Anubhav

Re : V2C file not generating correct licence on first try

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Hi Brett,

Hope you are keeping well.

I have followed your steps for license generation through Sentinel API's and its work fine at my end. I am able to set new RO/RW memory on step 3 without any issue.

Please share your details with us so that I can create a SR (Service Request) for you and we will check this issue over the session.  

Thank You,
Anubhav 

Re : error when using Sentinel HAPS/LDK - command line run-time installer v7.41

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Hi!

I'm always running this installer on a clean system (pure windows, no previous installations, no antivirus etc) so I tried to disable the firewall before running the installer, this seems to have fixed the issue, thanks :-)

/Martin

Re : error when using Sentinel HAPS/LDK - command line run-time installer v7.41

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Hi Martin,

Thank you for informing that the issue is resolved now.

Please let us know if you have any other query.

Regards,
Anubhav

error while installing Sentinel HASP on windows 8

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I'm trying to install some software onto a Windows 8 laptop, but when it comes to installing the sentinel software there is an error:


Error when starting the hardlock service with parameters 1157 1275 1. This is an internal erros. For instance, contact you administator or the software manufacturer.
ErrorCode: 48 5 718 1275


Please help

Re : error while installing Sentinel HASP on windows 8

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For the mentioned issue, below are some troubleshooting steps:

Before proceeding please make sure that the user has Admin rights and antivirus or firewall (if any) are disabled.

1. Download our latest drivers from below path:

http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947873

2. We need to remove the existing drivers from machine (if any) first. Therefore, please follow below steps:

a. Open Command Prompt in elevated mode and browse to the location where the above mentioned drivers are downloaded.

b. Type haspdinst.exe -purge

c. Open Control Panel->Programs and Features-> uninstall Sentinel Runtime (if any)  from there.

d. Open Registry-> Hkey_Local_machine->Software->Aladdin Knowlegde System->Hasp->Driver, remove Driver folder completely.

e. hasplms.exe is available under C:\Windows\System32, please remove this file manually.

f. Remove C:\windows->aksdrvsetup.log

3. Now restart the system.

4. Open Command Prompt in elevated mode, browse to the downloaded driver location  and install drivers by

haspdinst.exe -i

 Please feel free to get back to us in case of any query.

Thanks,

SafeNet Support


Re : How to detect and list Hasp 4 / Hasp HL key

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Hi,

Service Request # 1-1132892534

Regards,

David

Help please. Local Network. SafeNet Sentinel Dual Hardware Key

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Please help. I use SafeNet Sentinel Dual Hardware Key. I work in local network and instaled new system Windows serwer 2008. Program pfotoprint work in windows xp but in new Computer ( system windows serwer 2008) not work. Showing icon: " the password you entered does not match the key".

Please help.

Re : How to detect and list Hasp 4 / Hasp HL key

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Hi David,

Hope you are keeping well.

Thank you for sharing service request number.

I have checked the Hasp4 API's behaviour. This is a known issue of hasp4 with emulation but it is our legacy product so no further development is possible. 

Thank You,
Anubhav 

Detail about NET key and Broadcast communication

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Hi all, I want to know where I can found and read some documentation about details of the connection of a Sentinel Net key. 

In the "Software Protection and Licesing Guide" I can read something in the B appendix "Sentinel LDK Run-time Network Activity" but is not enough for me...

If is possibile I want to know all details about the broadcast connection that the Sentinel License Manager use, which subnet they try to send the packet, etc

Thank you

concurrent user login

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can anyone help me to findout the number of users loginto a single HASP dongle concurrently.  Infact I want to keep track multiple user login into a HASP dongle.

Re : concurrent user login

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Hi Ratikanta,

Hope you are keeping well.

You can check the same with Admin control Center (ACC) "http://localhost:1947/_int_/sessions.html" or can use our Admin API's for the same.

For testing, please follow below mentioned steps in LDK ToolBox:

1- Open ToolBox and expend Admin API's.
2- Click on "sntl_admin_context_new" and enter required details.
3- Select "sntl_admin_get" and user below XML,

Scope:  <?xml version="1.0" encoding="UTF-8" ?>

<haspscope>

<hasp id="123456789" />

</haspscope>


Format:  <?xml version="1.0" encoding="UTF-8" ?>

<admin>

<session>

<element name="*" />

</session>

</admin>


Hope it will help you.


Thank You,

Anubhav

Re : concurrent user login

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This answer does not resolve my problem.  Perhaps my question points something else.  Can anyone please help me to how to maximize the number of user logins in dongle?

Re : Detail about NET key and Broadcast communication

Re : concurrent user login

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Hi Ratikanta,

Thank you for reply.

As per my understanding, you want to increase no. of concurrent users in your network license but I am not sure. Please elaborate your query and share use-case so that I can help you in better way.

Regards,
Anubhav  

Win32 Application not working after protecting it with envelope

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Hello!
 
I could use some help beacuse we have problem with protecting our main application (win32). I found an old topic with similar problem:
 
But unfortunatelly changing “Remove export” option seems does not change anything.
 
Secure log looks always like:
0001   2016-03-29 09:09:26   Windows - Starting Protection Process - D:\programowanie\win\bin\rv.exe
0002   2016-03-29 09:09:26   Executable contains an export, might not work properly. Use option to remove export (876)
0003   2016-03-29 09:09:26   Protection settings have been modified. The modification might reduce the protection-level.
0004   2016-03-29 09:09:28   Windows - Finished Protection Process - D:\programowanie\win\bin\rv_sec.exe
 
It’s suggesting to enable “Remove export from exe” option but it is enabled.
 
I spent some time with our problem and key search is working properly – so if there is no key we have a “Feature has expired” dialog. But if key is inserted our application wont start. We have automatic crash dump so library (dll) which has static initialization which enables those crash dumps has been initialized. But the problem is why it crash.
 
I already checked and unchecked all the options – currently i have almost everything disabled (except “Remove export from exe”).
 
Currently we are using Envelope 7.4
 
Best Regards,
Krzysztof Madaj

Re : concurrent user login

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Hi Anubhav, 
  I am very much glad that you have raised your interest towards my problem. Below I describe my problem :-

  • We are making an application in c# to read/write the HASP dongle.
  • We are going to use it for standalone and network license (i.e. for single and concurrent use)
  • Its working fine for single use as well as concurrent (multiple) use

Our problem is with concurrent use:-
  • We are unable to find the memory location where the dongle writes the maximum no. of user count. (5 or 10 that we want to login)
  • We want to track no. of hasp ids currently logged in so that we can restrict the dongle.

Your Help will be highly appreciated.


Re : Win32 Application not working after protecting it with envelope

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We have removed exports from application so now it should not be a problem.

I have disabled "debugger check" so i can do some debugging and I just found that secured version of application is loading additional module 

ModLoad: 6c6f0000 6c73c000   C:\Windows\SysWOW64\apphelp.dll

I am using Visual Studio debugger and WinDbg.

Application still crashes.

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