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Re : Envelope.com not working anymore

Dear Pablo,We would like to inform that the issue has been fixed in the latest Sentinel LDK Service Patch available on Common Software Manager.Kindly download and install the same. Please feel free to...

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Get Protection Key capable devices

Hello,I'm implementing a custom application to program keys using EMS web service, running EMS 7.4.I'm able to create an entitlement and get back a list of supported keys by the GET...

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Re : Linux hasp_update with my vendor key

Dear Cornholio,The concept of two secret passwords was followed in the old keys.In Sentinel LDK, there are no passwords. The vendor specific details are there in the vendor code string (.hvc file)....

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Re : Sentinel HASP SL: how to add data to the RO memory without erasing the...

Hi pitruh, thanks for your answer.I already had a look to that solution, but it was not so practical. To avoid our key programming crew to access EMS and work in it to create keys, we are developing an...

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Re : Get Protection Key capable devices

Hi Stefano,Hope you are keeping well.I would like to inform that old and new both HL keys are supported with EMS 7.4. As per my understanding, you want to check which HL key is compatible with your...

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Re : Linux hasp_update with my vendor key

Dear Ashish,Thanks.  So if my understanding is correct the vendor specific library file exposes the API for "hasp_update" to access the key identified by the contents of the .hvc, including R/W access....

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Re : Get Protection Key capable devices

Hi AnubhavKhetan, thanks for your reply. You are correct: I'm trying to write down a simplified version of EMS' java applet to burn key.When you want to burn a key a page is presented with a list of...

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Re : Get Protection Key capable devices

Hi Stefano,Thank you for reply.Yes, you are correct. There is no difference in HL PRO and Sentinel driverless Pro key but Max Driverless key contain higher amount of Feature in comparison of HL Max....

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Post Windows 10 update BSOD

Hello,I have trouble with HASP Sentinel runtime since the latest update of windows 10 (Version 1511). Post update the sentinel key was not recognized and i then tryied to uninstall and reinstall the...

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Re : Linux hasp_update with my vendor key

Dear Cornholio,If a user cracks the hasp_update executable file to get the vendor code string, he can only perform the read only operation on any existing license (like collect c2v or fingerprint,...

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Re : Post Windows 10 update BSOD

Hi Damien,Hope you are keeping well.We need to investigate this issue further, please send one email to "support@safenet-inc.com" with issue details.Thank You,Anubhav 

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Secure storage contains garbage

HelloA customer has activated an SL key that normally worked and then update your antivirus (Kaspersky) lost the features of the SL.When you try to apply the V2C file you get the following...

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Re : Secure storage contains garbage

Dear Customer,Thanks for your query.This would require some further investigation. Kindly drop us an email on support@safenet-inc.com along with the requested details.  1. Share the error received(if...

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EMS Remove pending update WS answer

Hello,I'm in the last step of burning a license on a key (see my previous post here).During test phase sometimes it happened I reused the same key, so I needed to remove the pending updates on that key...

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Re : EMS Remove pending update WS answer

Hi Stefano,Hope you are keeping well.For further investigation on this issue, please send one email to "support@safenet-inc.com" with your issue.Thank you,Anubhav

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HASP in Win7

Hello everyone. I need some help with the migration to Windows 7.I developed a program some years ago under Windows XP. It uses a HASP key to work, Now my costumer wants to migrate to Win 7. The...

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Re : HASP in Win7

Hello,Thanks for writing in to us.Please confirm the following :1) Is your program protected using API or through Envelope?2) If through envelope, have you placed hasp_rte with the program executable...

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Re : Sentinel HASP SL: how to add data to the RO memory without erasing the...

Hi Stefano,Please suggest if we can mark the thread as closed if there are no more queries.Thanks,Ashish

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drivers for linuxmint?? and howto

Hasp HL 3.25 by AKS. which driver to download and to setup? tnx. I tried linuxmint 17.3 32 bit 64bit, opensuse 13.2 32 bit and 64 bit, manjaro 15.12 cinnamon and kde. the original software is: 4d...

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Re : drivers for linuxmint?? and howto

Hi Armando,Thanks for writing in to us,Please drop us an email at support@safenet-inc.com as this may need some detailed investigation.Also , please let us know the version of Wine you are using at...

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