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end-user help getting solaris hosted key working

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Hi there.

I'm an end-user attempting to get a Sentinel USB key working with a Sol 10 server.

The (licenced) application is running on Windows Server 2012 and talking over network to USB licence key inserted into a server running Solaris 10.

Connections are coming in via tcp ports 7001, 7002 and udp 7001. That part appears to be working.

We've downloaded and installed the Sentinal Protection Installer v7.4.0 from the website. Inserting the USB key the key appears to be recognised:

usba: [ID 912658 kern.info] USB 1.0 device (usb4b9,300) operating at low speed (USB 1.x) on USB 1.10 root hub: device@2, usb_mid2 at bus address 4
usba: [ID 349649 kern.info]        SafeNet Inc. USB UltraPro
genunix: [ID 936769 kern.info] usb_mid2 is /pci@0,0/pci108e,cb84@2/device@2
genunix: [ID 408114 kern.info] /pci@0,0/pci108e,cb84@2/device@2 (usb_mid2) online
usba: [ID 723738 kern.info] /pci@0,0/pci108e,cb84@2/device@2 (usb_mid2): no driver found for interface 0 (nodename: 'interface') of SafeNet Inc. USB UltraPro

and the server is running - results of 'ps -ef | grep sentinel'

    root 19503     1   0   Jul 01 ?           0:18 /opt/safenet_sentinel/common_files/sentinel_keys_server/SntlKeysSrvrlnx restart
   andyh 11951 26828   0 09:08:33 pts/3       0:00 grep sent
    root 15092     1   0   Jul 01 ?           0:02 /opt/safenet_sentinel/common_files/sentinel_usb_daemon/usbdaemon

But having done all that the application doesn't licence. It appears that requests come into the solaris server and hit the server but the server doesn't respond at all and we don't see any logging or similar. It's not clear from the output whether we're missing a driver for the USB key or whether the daemon supplies that functionality.

Any help would be appreciated!

- Is hosting the USB key and licence server on Solaris supported?
- Is there any debug / logging we can turn on? I can see error.log and client.log under /opt/safenet_sentinel/common_files/sentinel_keys_server but error.log is empty and client.log just contains start messages for the daemon.
- Anything else we should be doing?


Thanks
Andy Hird



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