Hello,
I have eventually narrowed down a Windows 7 problem I have to the installation of Sentinel Runtime 6.65.1.48607.
I use a piece of software called Hawkey which is licence protected with the purple hasp key. after installing Hakweye and then the sentinel runtime after a few mins windows crashes out and goes to the boot screen to start windows again. At first I thought maybe a virus or other but after lots of step by step troubleshooting it only happens straight after Sentinel runtime is installed. So if I allow windows to reboot then withing 2-5mins of loading back up it crashes again to the boot screen and this loop just continues. If I start windows in safe mode and restore my laptop to before the sentinal was installed then the laptop works fine; reinstall sentinal and the crashing starts again.
I have even reinstalled Windows to see if that helped but again as soon as sentinel is installed the laptop crashes again. My laptop has Windows 7 Professional, service pack 1 on it. I have a backup harddisk and that has Windows 7 enteprise on it, service pack 1 and if I try the install of sentinel on the backup harddisk as soon as sentinel is installed it crashes Windows again.
So im pretty sure there must be some conflict with Sentinel Runtime and Windows 7 professional and Windows 7 enteprise and maybe there is a robust fix for this?
I'm not 100% tech savvy but can follow easily step by step instructions if anyone has any help with what to try.
Thanks in advance for any help to fix this problem.
Dominic