Re : Sentinel Driver 7.6 on Windows 10 1709 Build 16299.19 (October Update) BSOD

 Hello Juan,

 

Thanks for raising the concern.

 

We need to investigate the stated behavior and may raise it with our product engineering.

Please help us get the kernel crash dump file that would generate after replicating the BSOD again.

 

You may need to enable kernel crash dump using the below steps:

 

·  Right-click My Computer, and then click Properties.

·  Click the Advanced tab.

·  Under Startup and Recovery, click Settings.

·  Make sure that Kernel memory dump or Complete memory dump is selected under Writing Debugging Information.

 

The dump file would get generated in the location filled.

 

You would require to reproduce the error in order to capture the same.

 

In addition, please also help us make sure if the problem occurs in more than one system.

 

Looking forward to your response.

 

Best Regards,

 

Parth Kaushik