SafeNet USB SuperPro/UltraPro problem on Windows Server 2012 VM

Hi,

I've got a customer using EXACT Dental software, part of which is protected by a SafeNet USB SuperPro/UltraPro hardware key. The Hardware key was installed by the software vendor on a workstation, which of course is not ideal, so we would like to move the key to the server instead.

The system consists of a domain with about 10 workstations (Windows 10), a physical Hyper-V server (running Server 2012 R2) and two guest VMs (a DC and a Virtual RD session host server, both running Server 2012 R2). Presently all server and workstation installations of the EXACT Dental software look to the workstation that contains the SafeNet USB SuperPro/UltraPro hardware key for their licensing verification.

Since the server we would like to move the hardware key to is virtual, we have installed a Digi AnywhereUSB/2 device. This device has been installed and tested with various USB devices and the SafeNet USB SuperPro/UltraPro hardware key appears to be recognised by the OS (see screenshots below):

Device Manager:



Hardware IDs:



However, SafeNet SAM does not appear to recognise that the hardware key is attached (all checks are green/successful when running this on the workstation):



Any help/suggestions would be greatly appreciated :)