Dear Customer,
Hope you are keeping well.
Kindly follow the given steps and share your findings with us.
1- Take a backup of your Hasp SRM database.
2- Run the attached script in SRM database and restart the services of Business Studio Server.
3- Try to replicate same issue and share your findings with me.
3- Try to replicate same issue and share your findings with me.
Regards,
Anubhav