Hi William,
Thank you for the response.
The command line driver's setup doesn't add an icon in the program menu. The icon appearing in program list is due to some GUI conflict between the older drivers and the latest OS.
The above shared steps were for upgrading the drivers. It must have upgraded by now following the "Operation completed successfully" flag after installation. You can confirm the same by checking the version on diagnostic page in ACC portal at http://localhost:1947/_int_/diag.html .
As clarified earlier, the old drivers provided to you with the software are not compatible with latest OS. Therefore, it may work server 2008 R2 but not on 2012 or 2016 servers. Also, the protection software used is also 'out of support' from long time now. Hence unfortunately, its not feasible to run the application in current sentinel environment.
Best regards,
Parth Kaushik