Hello,
We use Sentinel HL keys with an expiration date that we update regularly for our registered users. Recently, after updating the expiration date, the user PC can no longer recognize the HL key, while every thing seems all right on the Master PC.
Has anybody else experienced something similar ? The Master PC has Windows8. Is it possible that a Windows8 update has modified the way the information is stored on the HL key, so that the user PC can no longer understand ?
The process had been running fine for the last three years, without any change. The problem has appeared recently, with no modification from our side. We are currently in the dark.