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Sentinel Runtime Env Installer error: 1119 1275 1

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Hi,

I installed a software which use Sentinel. In the beginning, during installing Sentinel Runtime Environment Installer v6.5.1, error happen:

Error when starting the hardlock service with parameters 1119 1275 1.
This is an internal error. For assistance, contact your administrator or the software manufacturer.
ErrorCode: 48 5 712 1275.

I disable antivirus program, but still the same. My system is Win 10 x64 in Chinese.

Please advise how to correct the error. Thanks for any help.

attached error image:


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