I have a client who is trying to apply a V2C file on their system, but it is failing with the error:
Sentinel SL secure storage I/O error or USB request error
Looking in the Access Log of the Sentinel Admin Control Center I can see "Failed to start vendor <code>" where the code corresponds to our vendor code.
There is also the error "Failure in processing vendor <code> license directory for missing fridge "
Any idea how we can fix this problem?