Hi Edgar,
Thanks for raising the concern.
As shown in the screenshot, the vendor name tag for the developer key has been named as Master. Although, the key is still a Sentinel HASP developer key (see configuration) and contains the same vendor ID.
The key should be able to perform the enveloping with both 32/64 bit apps. In order to investigate the protection problems, please help us get the inputs on below points.
1- What is the version of Envelope and libraries being used ?
2- Please re-introduce the sentinel master key and check again.
3- Kindly try to protect 32bit sample bounce application given for envelope and share the result.
Looking forward to the response.
Thanks,
Parth