We use Application Control (setup-win-8-10-2012-amd64-8.1.0.169.exe) to protect our customer PC's aboard of a ship.
We also have Sentinel drivers installed, because we have protected our own software with a hardware dongle.
We have:
- a Windows 7 Professional fresh install.
- Sentinel drivers (HASP SRM)
- Application Control
Problem:
When Application control is installed and enabled or in update mode AND a Sentinel HASP SRM dongle is connected to a USB port:
- our USB devices or not recognized anymore. (mouse keyboard)
- Device manager is missing USB HUB devices
- When pressing "Scan for hardware changes" the dialog hangs forever.
There seems to be lowlevel conflict between sentinel drivers, McAfee Application Control and USB. How can we resolve this?
When our HASP SRM dongle is not connected while booting the Windows 7 OS, there is no problem and the mouse and keyboard keep working as expected. All other applications are working correctly.
- TeamViewer
- Cimplicity
- Rockwell RSLinx
- ...
The strange thing is.. Cimplicity and Rockwell also use a Sentinel dongle, which don't give the problem. Only our HASP SRM.