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Re : Sentinel runtime installation crashes Windows 7 - device manager showing 3 USB controllers

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Hello Laur,

Thanks for writing us back.

We found that there were some reported issues with the LDK RTE 7.6 over certain updates on windows 7. However, those were fixed in the later releases. Hence, please be suggested to try the latest RTE version 7.8 and observe the behavior upon the installation.


Steps to install:

1- Open the command prompt in admin mode and browse the driver file location in it.

2- Run the below commands sequentially

haspdinst -purge

haspdinst -i

Also, please confirm the update of windows installed to check.

Regards,
Parth Kaushik

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