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Re : Unable to uninstall Sentinel v7.6

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Hi Tan,

It looks like you want to update the Sentinel Runtime Drivers to the latest version. Please confirm.

Hasp_update tool can only be used to install license files or collect fingerprint/key information.
It cannot perform any version updates for the runtime.

Error 65 means "HASP_UPDATE_ALREADY_ADDED". This is expected in this case as you are trying to apply the license update (v2c) that is already applied.
Please note that here "update" means the license update v2c file and not the version update for runtime.

You can check the version of currently installed runtime from the following page-
Check at the bottom of the page where it shows "Run-time Installer"

The latest version of drivers can be found on our knowledge base https://supportportal.gemalto.com/csm/
Look for the article number KB0016782

This will download a file named haspdinst.exe. Open Command Prompt with Admin access and run the following command to install the latest drivers version 7.80-
haspdinst.exe -i

Thanks,
Ashish

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