Hi Currently we have the following issue :
We use ZEN software from Carl Zeiss with a Sentinel HL PRO key.
Up until the last week this was working but now the software does not recognize the license information anymore .
we tested the following :
- Check localhost:1947 page , HASP HL pro is recognized.
- Reinstalled drivers
- Connected to a different usb port
The software gives the following error message : Keine lizenz verfugbar 1003
My questions :
could the HASP dongle lose specific license information
What diagnostics tools are available ?
What is the most suitable driver for a Sentinel HL pro version 4.31 , where can I download this.
How could I restore data on the dongle without having to request a new dongle ?