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Sentinel EMS install/uninstall problem

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Hi

I had earlier (2014) installed Sentinel LDK and Sentinel EMS 7.1 and it worked fine. Then, I updated it to version 7.4. After this, I cannot login Sentinel EMS through a browser. The login page did not open. I think that it was some java problem.

At some stage I start the Sentinel LDK installation wizard and clicked Modify settings. After that, the Sentinel LDK installation wizard freeze totally. 

Finally I try uninstall all programs, but removing of the EMS does not succeed.The installation wizard say that EMS version 7.1 is installed and will be upgraded to version 7.4, but give error messages if I try.  At this point I cannot remove EMS 7.x and I cannot install EMS 7.4. I also try remove program manually, but it did not succeed.

How I can remove/install Sentinel EMS?



Regards

Juha


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