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Channel: Gemalto Sentinel Customer Discussions

Re : Aksfridge.sys causing bluescreen on Windows10 20H1 after KB4556803 (may...

Here MEMORY.DMP  https://drive.google.com/file/d/1FT8yHjQU_BNsWqgO9fk1jmdfQGYXyKPp/view?usp=sharingand my debug...

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Re : Aksfridge.sys causing bluescreen on Windows10 20H1 after KB4556803 (may...

Dear User, We are glad to know if the machine is working fine with the latest drivers. It seems that the earlier driver was facing some conflict with the OS update. It may not be officially tested for...

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HASP SL Cloned Storage immediatelly after driver installation

We've a customer who is running 2 virtual machines (Windows Server), probably originating from the same image.  We received a fingerprint c2v from each, and they are different.  We successfully...

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Re : HASP SL Cloned Storage immediatelly after driver installation

Hi Filip, Thanks for raising the concern.However, the raised problem might require a detailed investigation as it is related to 'SL secure storage'. Please be advised to contact our support team by...

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Sentinel HL - fritzbox vpn

Beste leden,Ik heb een sentinel HL-dongle in mijn Fritzbox.Van daaruit een VPN-beurt, maar ik kan de dongle alleen lokaal zien.Is het mogelijk dat ik de dongle in mijn server op afstand kan bereiken?

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Re : Sentinel HL - fritzbox vpn

Hallo Kevin,applologieën, ik heb hier geen native speakers. Dit forum is alleen in het Engels beschikbaar.Try to access the remote computer (where the Sentinel HL HASP key is connected) via Remote...

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Difference between RDP admin session and RDP Gateway admin session

Hi, We have a Sentinel HAPS license manager for our product Priva Engineering. The license runs on a Hyper-V servers (dongle connected with Anywhere USB). The license works fine.I can connect with this...

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Detect feature expired in remote desktop

Hi, our software is autorized to run on a machine connected via remote desktop.We have a feature with an expiration date, but if we test that feature, we obtain HASP_TS_DETECTED status instead of...

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Re : Detect feature expired in remote desktop

Hi Matteo, Thanks for raising the concern.The message HASP_TS_DETECTED appears if a non-RDP enabled feature is accessed through sentinel API over RDP.  Please check the license feature under ACC page...

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Re : Detect feature expired in remote desktop

Perfect, thank you very much!

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Re : Detect feature expired in remote desktop

Hi Matteo, Thanks for the response.We are glad to know if the discussion was helpful.Best regards, Parth

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Admin API and password

HelloI can't find how to use Admin API with ACC password protected.I have a server with a Sentinel Licence Manager (8.21) on a Debian with a software key.This server is exposed on Internet for some...

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Getting HASP_OLD_LM error after successfully encrypted files

Hi,I realised this is a common problem that Sentinel user came across. However, most posts are too old and the most of the links are dead. The error message I got is: Sentinel LDK Protection System:...

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Re : Getting HASP_OLD_LM error after successfully encrypted files

Dear User, Thanks for raising the concern.As you have mentioned, the installed runtime environment is of recent version. Thus, the problem doesn't seems to be related with it.Could you please check if...

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Re : Admin API and password

Hi David, Thanks for raising the concern.Although, we could not get the issue replicated with latest Admin API version 8.22. It may be due to a problem in any older API interface being used and might...

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